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ELCHI Melbourne Reviews from The Last Year
Updated review: High Tea Redemption
After a disappointing experience previously, my friend and I gave the Grand Hyatt High Tea another chance, this time with a complimentary offering. I'm pleased to say, it was significantly better. First off, we were delighted to be seated at a much better table, a booth by the window with a view. The food this time was all quite enjoyable, and was edible for me due to intolerances. They were also very generous servings. Further, we weren't rushed through our meal which was great. This meant we got to enjoy dessert instead of having just a few minutes. We got to try the ice-cream and really loved the green apple and prosecco (I think?) flavours, both of which were delicious and very refreshing, although getting someone to serve the ice cream was still a bit of a challenge. The other issue like last time is the wait for crepes. The chef is fairly quick but it's only one person and there was still a bit of a queue of nearly 8 people, some people getting multiple for other party members. The staff were noticeably more attentive this time, making sure our glasses were topped up with sparkling wine and offering us tea refills without us having to ask. We appreciated their efforts to provide us with a much better experience this time around. While our previous visit left a stain of bad memories, this time was a definite improvement, and we acknowledge the staff's dedication to making it right.
Correct cutlery would be good!
I tend to visit the Collins Kitchen/Grand Hyatt lounge area because the car park in convenient and ideal spot for a coffee - which is always good. This time I decided to have a dessert before the footy at the MCG - and it was a delicious baked cheesecake beautifully decorated with various berries. But I was surprised that I was only given a spoon to eat it: l had to request a fork. Very odd.
Friendly service &tasty food.
Warm smiles on arrival and seated in a booth overlooking Russell Street. Our waitress Paula was super friendly and explained the menu and provided advice on wines. Cosy atmosphere with a well priced menu. Great for couples, friends and families (not with small children)
casual restaurant
I went to the Sheraton Hotel where I was staying to meet a friend whose schedule happened to coincide with my travel schedule. The Sheraton is inside the CDC, but it's a little outside, and it's a small hotel. This is a casual restaurant located inside the Sheraton Hotel. I ate pasta and risotto here. This restaurant is so simple that it's hard to believe that it's a hotel restaurant. The food was delicious.
Bad good worse service
Waited to be seated no one came to seat us so we sat down. Once we sat down we were approached and got told off by staff for seating ourself on a free table. Staff were depressed the whole time. Not one of the group enjoyed their meals and the coffee was like warm Wouldn’t come back
Sunday seafood buffet
Disappointing we traveled a long way for the seafood buffet, but they ran out of seafood, also did not refill the prawn dumplings. Service was really good other food was great, but no seafood on a seafood buffet.
The only GRAND thing is the grand disappointment
Well if this wasn't the high tea from hell then I don't know what is. Let me regale you with the saga of my high tea escapade today. We requested no seafood for me which required one item - a salmon billini - to be swapped out. No other menu item needed to be changed. My friend also called prior to confirm this. I also reminded the staff on arrival and about my intolerance issues with cucumber (uncommon but real), and things like tomato and onion. The staff member nodded as if she understood but it became very clear to us that she did not in fact understand. To give credit where it's due, the staff certainly excelled in the art of confusion. Cue the arrival of a three-tiered monstrosity adorned with food I didn't even order. Bravo, Grand Hyatt, for the audacity of assuming my palate preferences and providing me with a buffet of intolerances so I can spend the rest of the afternoon in the bathroom. They replaced the salmon billini with a cucumber summer roll so I could not eat it and for some reason changed the sandwiches which we did not want to be changed. They kept the egg sandwich which I ate but then they gave me a cucumber and onion sandwich and a tomato and beetroot sandwich. I politely requested a correction to the original menu and re-explained the intolerances, only to witness my plate vanish into the abyss of forgotten orders. I finally saw the plate again when I got up and found a waiter. Service here was scarcer than a snowflake in the Sahara. After a considerable wait, I was again presented with a plate still with a cucumber summer roll which I still couldn't eat and a the tomato sandwich I couldn't eat. In addition there was now a sad excuse for a grilled chicken sandwich – limp and lifeless, much like my enthusiasm for the entire affair. It wasn't the chicken sandwich on the high tea menu which was the one my friend had. I explicitly explained I was supposed to get the same as we asked for the same menu. I tried the sandwich but it was terrible; worse than I would make at home. I then explained again why I still couldn't eat some of the items and the waiter got someone who I'm presuming is the manager but he did not say. I went over the whole story again and made some progress. He brought me out the wagyu beef sandwich I had originally ordered and said he was bringing two of the chicken sandwiches. I didn't know whether to laugh or cry when the same sad chicken sandwich appeared. The same one I explained was awful before and quite frankly tasted like despair. I just wanted the one I ordered when booking that is on the menu. The manager said it was impossible to get the correct sandwich as the only make the exact amount of sandwiches they need for the day and not a single one more. It didn't even make sense because they had extra of the beef sandwiches. I can only assume the sandwiches are ordered in and not house made as why could you possibly not make menu items? We sent the yucky sandwiches back without touching them and just asked for the hot food. We wanted to leave but still had to pay $99 each for the food. Of course it was again a long wait, I'm assuming because they were making the correct food for once. We had arrived at 1:30 and it was now 2:20 when we finally finished the sandwich issue after a negotiation more complicated than a UN peace summit. However, the comedy of errors continued. As we dove into the hot food, the dessert buffet announced its impending closure, forcing us into a mad dash for sweets while our hot food turned cold. The irony was richer than their desserts. It was as if the food gods themselves were conspiring against us today. And let's not forget the service—or lack thereof. Getting a second cup of tea was akin to a quest for the Holy Grail, and the free-flow sparkling option was just another effort as we have to give the staff constant reminders. In a misguided attempt at redemption, the manager-like person offered a free cocktail each. While I appreciate the gesture, I can assure you that no amount of alcohol can erase the bitter taste of $240 wasted on an unpalatable, unrequested experience. They changed my menu without consent and insisted I indulge and be grateful. For the princely sum of $240, we were promised elegance and sophistication, but what we got was a buffet of chaos and confusion. Consider this my public service announcement: steer clear of this place unless you have a penchant for disappointment.
Unexpected, and delicious
Nice atmosphere, food was delicious, we got the banquet and everything was amazingly flavoured, did not disappoint and we weren't rushed to leave. The only thing was that we had to call the waiters for drinks and clearing the empty dishes. Either than that staff were nice and we would go back just for the creamy mushroom with rice and to taste the other entrees, the entrees are the best!!! Chicken main was juicey but I would just order a few entrees to share, rather than the mains.
Melbourne's Best Restaurants that are most frequently booked by customers of ELCHI Melbourne
Ranked #5 in Melbourne's Best Restaurants.
Ranked #11 in Melbourne's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
ELCHI Melbourne User Reviews & Question Forums
ELCHI Melbourne Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Kayla (06/15/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 9:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)