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Haidilao Hot Pot Century City Los Angeles Reviews
We came here to celebrate a birthday and oh boy they did
We came here to celebrate a birthday and oh boy they did not disappoint. We came during the day so we basically just walked in and greeted by friendly staff! Hana at the bar was a sweetheart and hooked us up with the drinks ! we ordered the 4 broth
If you're looking for a hot pot experience that's equal
If you're looking for a hot pot experience that's equal parts delicious and entertaining, Haidilao at Century City does not disappoint. From the moment you walk in, the service feels elevated--staff are attentive, welcoming, and genuinely f
Great seevice! Martinis are bomb! Noodles are
Great seevice! Martinis are bomb! Noodles are exceptional! Fun atmosphere! Diana is great! Very helpful and greetful. Good refreshing food!
good really delicious foooood.
good really delicious foooood. good really delicious foooood.
Such a fun night, great food! Lots of options and flavors,
Such a fun night, great food! Lots of options and flavors, and we loved the robot helper
Haidilao Century City is such a fun and delicious hotpot
Haidilao Century City is such a fun and delicious hotpot spot, and our server Eric made the experience even better--attentive, informative, and always checking in without hovering. We came for their weekday pre-5PM deal and couldn't believe the
Always a good experience here food is tough notch always
Always a good experience here food is tough notch always recommend when you wear anyone is craving hot pot!
Slippery floors, I slipped and bruised up my leg.
I told the waitress it's wet and they barely wiped the floor. It got wet again in the middle of dinner. I told the waitress that I suspect something was leaking and they shrugged it off. I told them people will slip again and hurt themselves, th
i always have the best experience at haidilao! the staff
i always have the best experience at haidilao! the staff goes above and beyond; they're so attentive and genuinely care about making sure you have a great time. i celebrated my birthday here with my partner over their delicious tomato hotpot, an
Really yummy delicious food! Come during the weekday for
Really yummy delicious food! Come during the weekday for special offers. The sauce bar is also delicious. Would highly come with friends to make it worth it so you can order more food.
Bombbbb.
com!!!! The service is amazing. Environment is beautiful. I would sacrifice my first child for Haidilao Hot Pot!
Food and atmosphere was amazing! The service was quick and
Food and atmosphere was amazing! The service was quick and we were seated immediately.I want to give a special shout out to our server, Pyeat. He was extremely nice and friendly and it made the experience worthwhile. Will go again!
Amazing food, super friendly people and I love the
Amazing food, super friendly people and I love the restaurant so much and I come here all the time.
Oh my gosh.
Okay I love Haidilao I've eaten here all the time and they have never disappointed, their prices aren't over the top with amazing food. The service is spectacular making a shoutout to our server Phillip (We love you Phillip ) he was extremely kind an
Taste amazing! Fantastic hot pot with exceptional service
Taste amazing! Fantastic hot pot with exceptional service and a fun atmosphere. Highly recommend!
Haven't been back in LA for a year and I had to stop by Hai
Haven't been back in LA for a year and I had to stop by Hai di Lao as usuals. They have the best hot pot and service here at the Santa Monica location. And o was so surprised to see that they have a monthly special going on. I was so happy to see tha
My all-time favorite hot pot place throughout college and
My all-time favorite hot pot place throughout college and even now as a postgraduate! Service, food, and perks are incredible. They recently launched weekly specials where you can choose between a student discount, $1 meat platters, or $1 xiao long
Superb service! Very good food! They had a mini show with
Superb service! Very good food! They had a mini show with the panda mascot which my daughter loved. Rachel was our server and she was very accommodating. 5 stars!
Great food and the service was amazing, waiter was amazing
Great food and the service was amazing, waiter was amazing as well, shout out rachel our waiter!!!
Quick service, yummy and fresh food, also have kid's
Quick service, yummy and fresh food, also have kid's portion and toys, large capacity so we got our table immediately when we walk in around 6pm
🍜 An Interesting Experience 🍜
This was interesting to experience once. We went with a group of friends and it was fun to try out the different broths and various sauces and condiments. It is a joint activity, as well as a meal, but I probably wouldn't do it again. The food itself
Excellent food and service! The 31% deal was great savings
Excellent food and service! The 31% deal was great savings and a great treat. The snacks were also very delicious. Definitely recommend!
A solid hot pot spot in Century City.
This location is beautiful and really clean! We stopped by here on a weekday and caught their week day specials/happy hour. We were able to get our broth, protein, and veggies for a fair discount. Upon being seated our server was extra attentive gi
This was our first visit.
Great service. Great food. really fun just to watch how its all done. Our waiter was on it and very nice. We are going again (many times I hope).
Best hot pot spot besides Chong Xiang's in Pasadena.
Great service always feel welcome. We eat there about almost 1x a week. Highly recommended!
Wow. Just wow. THIS IS THE BEST HOT POT IVE EVER HAD! We
Wow. Just wow. THIS IS THE BEST HOT POT IVE EVER HAD! We came here for our first time on a date night and had the best evening!! We got the Miso soup base and the spicy pork broth and although we were slightly overwhelmed at first with all the option
I've been here three times now and each has been better
I've been here three times now and each has been better than the last. I really love the egg dumplings and the quality of the tomato soup base. Their sauce and cold food bar is also great. Huge selection kf ingredients for your sauce including some g
Haidilao is the best hotpot restaurant in LA! I love coming
Haidilao is the best hotpot restaurant in LA! I love coming here. The service is awesome and food is delicious!!!!
Had birthday dinner here and it was wonderful being taken
Had birthday dinner here and it was wonderful being taken care of by Hank, our server. Delicious food! Great service. Free cake for the birthday person :) will be back!
Went there and requested a lunch special.
When the time came for the bill, the waitress who entered the order into the tablet for us said we didn't order the soup correctly so it was a $30 extra charge. The manager was kind enough to adjust the bill. Great Hot Pot and a good bar selection.
Good eating experiences, the waiters are so nice , they can
Good eating experiences, the waiters are so nice , they can do all the job for u. Lots of discount before 5 and after 11.
This was one of the best hotpot experiences that I have
This was one of the best hotpot experiences that I have been able to go to. The service was amazing. Our server always checked up on us and explained how everything worked when we first arrived. The food quality was excellent and there was a lot of v
This was our 1st visit.
We made reservations for an early dinner at 5:45pm because we had our 2 young grandkids, & were also celebrating the birthdays of our 3 adult kids. Keno (our main server) & Ray provided outstanding service. They explained their process, showe
Good food and great service.
I am glad I went here with a friend for my birthday. The food was a bit pricy, but it was worth it.
High quality meat.
Veggies and side dishes were fresh. Broth has lots of flavor. Several sauce stations available so you don't have to stand in line, variety of sauces/condiments available and were very clean. Service was excellent. Kids get a free meal with Dino nugge
I had a great experience here.
I was a solo diner. The staff was super informative as it was my first time there. I'm always in the mall and finally had a minute to stop and have a long lunch. I try to treat myself to an expensive (by my standards) lunch every now and then. Haidil
The service response was quick and enthusiastic, that
The service response was quick and enthusiastic, that basically the customers can bather the servers to do almost anything and they are glad to help, I really appreciate that. these ingredients were fresh and well-processed. The seasoning tables were
I love this place.
The food is delicious. Make sure you make reservations in advance since it's always packed. If you like hotpot, you will not be disappointed.
Haidilao is an excellent hot pot restaurant that left a
Haidilao is an excellent hot pot restaurant that left a deep impression on me. Firstly, the service at Haidilao is impeccable - the servers are extremely friendly and polite, always with a smile on their face. Secondly, the ingredients are fresh and
Weekly go to place.
Wonderful service. Must try the shrimp paste and dancing noodle.
Good food and service.
Best Haidilao in the us. Very accommodating, and one of the employee called Wyatt was the best and friendliest employee I ever met.
Grant is great! Best experience we have had here.
Food is always good. We will come back.
We took our friends here on a Friday night.
It's their first time ever trying hotpot. They loved it. Service was okay. I have noticed changes in their services at both Arcadia and Century City locations. It's just not like before. But It's still the most authentic hotpot in West LA.
They run a solid operation.
Clean, quick, and good tasting hot pot. I do like the sauce/dessert/appetizer station which gives a lot of choice. I do notice a drop in quality with some appetizers, especially the seaweed. It's also not very cheap, but you pay for the modern ambian
Pretty pricey, but the service is good.
I really liked the haidilao I went to in New York. Even if you're slightly hungry, it'd be better to go to an AYCE than being 75-80% full for the same price as an AYCE in LA.
Such a fun experience.
Robots serving you. We had 4 different hot pots boiling. Food was delicious. Beverages were tasty and got you lit. Prices were high but you pay for the environment as well. Service was impeccable. They offer you a plastic bag for you phone as
Very different experience.
You can pick 2 or 4 different broths abs we chose 4. You then order on a laptop - different appetizers, seafood, meat and veggies. A robot rolls up with your order and a server helps you. They have a sauce and salad bar which was interesting but
Came here on a Saturday night for dinner so we knew we were
Came here on a Saturday night for dinner so we knew we were getting ourselves into a wait. We put our name down on the wait list and wandered the mall until our table was ready so it was not a big deal that there was a wait (we were fully expecting t
Very delicious! Great experience! The little food delivery
Very delicious! Great experience! The little food delivery robot was adorable.Fresh selection of sauces and sides (kimchi and seaweed salad). I love how it's very easy to order (on the iPad).The veggies, meat and seafood options were all very fresh.S
The foods pretty good but really freaking expensive.
Make sure you are splitting with a big group to bring price down. I ended up with a $160 bill just between 2 people
Connect with users posting reservations for Haidilao Hot Pot Century City Los Angeles
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Haidilao Hot Pot Century City Los Angeles. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Haidilao Hot Pot Century City Los Angeles at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Haidilao Hot Pot Century City Los Angeles page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* PerceptiveWash44, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* PerceptiveWash44 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to PerceptiveWash44 for any questions Peter may have as PerceptiveWash44 user fills the bid.
3.) Finding the Reservation
* PerceptiveWash44 now uses their connections at Haidilao Hot Pot Century City Los Angeles to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If PerceptiveWash44 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, PerceptiveWash44 receives the $200 reward which is credited to PerceptiveWash44's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Haidilao Hot Pot Century City Los Angeles!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
