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The Snow Lodge Aspen Reviews
Just about everything the snow lodge does is poorly
Just about everything the snow lodge does is poorly executed except the actual artists themselves. The venue has massive entrance and exit problems forcing people to shove through the main viewing area just to use the restroom, the staff in the bar are arrogant and rude adding a big tip for themselves without asking, the crowd then becomes rude and aggressive because of the environment they are packed into and that's besides bad food in the restaurant.
Delicious restaurant with great vegetarian options.
This is the most beautiful dining experience we found in Aspen. They were also very helpful in accommodating an earlier seating than our original reservation and our request for a booth seat.
RUDEST STAFF EVER.
We made reservations weeks in advance to celebrate my friend's bachelorette weekend. Our server Mitchell C was constantly rushing us from the moment we sat down. We were at around 1 hour and 15 min of our 1.5 hour table time limit, and both the server and another staff member rudely asked us to give up the table and made us get up promptly before we had even finished our drinks. I am in the service industry and am not one to usually write bad reviews, but this was unacceptable. We spent a hefty amount and we're treated in such a disrespectful manner. Hostess was also vaping at the host stand. Very unprofessional.
Fun atmosphere for a night out with friends.
Loud, great DJ but enjoyed every minute of it. We ordered 4 branzinos and they were delicious. We also ordered a rigatoni and tagliatelle they were ok. Apps were okay tuna tartar was my favorite but the Brussel sprout salad and arugula salad were also ok nothing super special but still delicious. Service was good. Our server was attentive and quick. Only negative is there is no dessert and they push you out after 2 hours.
Absolute garbage.
Terrible service, disgusting food. It took 45 minutes past our reservation to get seated, half of the menu wasn't available, we ordered one dish and got served another without warning because they ran out of what we ordered.
Fun vibe BUT.
. we were 6 people put at a table for 4 (2 tables for 2 put together) we asked to add the other 2 top that was empty next to us to make it a proper table for 6 and we were told no. The maître d' told us "this is the most popular restaurant in Aspen and if you don't like it you can leave". No one ever sat at the table so we took it over anyway which made the situation even more upsetting as they obviously didn't need the table. It was a common theme, people packed in to tight spaces complaining. Our waitress was great but there's no need to go back when there are so many amazing restaurants in Aspen.
Worst experience in Aspen!!! We were rushed the entire time
Worst experience in Aspen!!! We were rushed the entire time and told we had one hour to eat! Who would book a reservation at an expensive restaurant for 1 hour? Server actually told us we had to leave before even being offered dessert!! Turns out the server was lying and you are supposed to have to table for 1 1/2 hours!! Also told there were no zero alcohol cocktail options except one and then we find out there was a whole menu of options!! My guest asked if she could add ( a splash) of club soda to the drink and was told "no, it's premixed"! When we tried to discuss all of this with the "manager" and express our frustration he just kept saying "what do you want me to do?" Not, I'm sorry or who was your server. Nothing! Finally, when we went to leave the so called manager turns to his friends/co workers and makes disparaging gestures!! Take my advice and don't waste your money in this arrogant, superficial restaurant! I never write reviews but this was such an unpleasant experience from start to finish..I wish we had read previous reviews before wasting $700+ Food is very average and everything is SO rushed! Not worth your time or more importantly your money!! There are plenty of really good options in Aspen where they treat you with respect. Why go out to be treated this way?
All around a bad experience.
Terrible food and service. Pastas were under cooked, everything was too salty. Service was ok but extremely rushed. Terrible management-- we were charged a $225 no show fee even though we showed up and were told by the host we'd be refunded and that they had us recorded as being there. We emailed to follow up with the receipt from our reservation and they have ignored us and still have yet to refund it.
Wow, when they say come to snow lodge in the hotel it's a
Wow, when they say come to snow lodge in the hotel it's a must!! DJ was live while eating dinner on a Friday night plus the overall experience was super trendy/set the mood for a fabulous night hot in Aspen. Our server (redhead amazing woman) was the absolute bestttt! She gave us incredible recommendations and was on top of everything. I was so happy with my winter my cocktail and ginormous chicken dish. My friends got a variety of things like the bruschetta and salads and pasta and everyone was pleasantly pleased. Plus dancing off the calories with everyone after dinner definitely left us In incredibly happy moods. We were recommended to come here from the summer house star boyfriend and it didn't disappoint! Will share with all my friends who visit :)
Ok so I was debating going here so hopefully this helps
Ok so I was debating going here so hopefully this helps someone. We went on a Saturday at 7 in the dining room. We were seated promptly. Our table was oddly small and close to the table next to ours. Our food and drinks were bought our very quickly. Appetizers, dinner, dessert took an 1 hour tops. Our server Jasmine, was very nice. The food was good. The decor was really cool. The dj was great and overall I'd say it was a good experience. But it felt like more of a club with food than a restaurant with a dj. If you are looking for a fine dining experience this is not your place. If you like electronic music and are looking for a vibey place with drinks and some food then this spot is great. Truly peak Aspen "scene."
Restaurant like 75% empty but terrible service.
Winter burrata and tomatoes good. Branzino way too salty.
Worst meal and service I've had in Aspen full stop! No
Worst meal and service I've had in Aspen full stop! No sooner had we finished our appetizers before even taking the plates away the waitress said, are you ready for your main course and we said we needed a minute . The food was immediately brought out and it was cold! If we ordered appetizers, how could the main course come out cold before the appetizers are barely finished? When I asked the waitress about this, she gave me a very condescending response about how the kitchen Works and they put the order in all at once, and blah blah blah. From start to finish, they rushed us out of there in less than an hour close to 45 minutes for a supposedly nice restaurant, located in The St. Regis the service and the food was well below par.
If I could leave zero stars, I would.
I'm also leaving this review not only for myself, but at least 20-30 other individuals that had a similar experience tonight. We had a 915pm reservation and were told upon arriving on time, that they were "running behind". Finally at 10pm after we were told a table was open but then was not - we left. We also spoke with multiple other groups that had been waiting longer than and hour with reservations that there was no end in sight as to when they would be seated.In sum, do NOT go here. The disorganization, lack of empathy, lack of leadership, lack of caring, and lack of communication is the worst I have ever seen. The St. Regis should be ashamed of themselves, their brand, and the way they treat human beings that attempt to spend money at their establishment. Avoid going to this hotel and this restaurant at all costs - unless you like waiting and not eating.
Connect with users posting reservations for The Snow Lodge Aspen
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with The Snow Lodge Aspen. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to The Snow Lodge Aspen at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the The Snow Lodge Aspen page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at The Snow Lodge Aspen to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at The Snow Lodge Aspen!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
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