Ambience was excellent, server was arrogant. - 4 Charles Prime Rib New York - Buy Reservations
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😒 3/5 - Ambience was excellent, server was arrogant.
By 👻 @Tammie C., 02/04/2024 3:00 am
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We received an incorrect order. We ordered their specialty prime rib on the menu for $119 and received the Chicago cut for $99. The waiter tried to tell us repeatedly it was the same thing - only sliced differently - and he'd bring the other but made us feel quite bad stating there was nothing they could do with what was already served. He did bring us a version of what we'd "ordered" but we received a fat-filled portion not suitable for human consumption (I believe they decided to show us what happens if we point out the error), though I did take it home for the dog. It was clearly "getting us back" - how dare we bring up what was brought to us lowly customers. Had that not occurred, our evening would have been lovely. Everything else we ordered was excellent. A $500 evening for two, However, wasn't worth the bill for all of the fat from the prime rib that I brought home for my discerning Shih Tzu.
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