Bad experience all around - Assembly Line Buffet Detroit - Buy Reservations
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🤮 1/5 - Bad experience all around
By 👻 @Homer S, 01/09/2019 3:00 am
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We arrived at about 6pm on a busy Friday night. We did not have reservations so we knew there would be a wait.
We stood in line for about 30 minutes. When we got to the front some heavy set guy in a suit asked us how many in our party. We answered 12. He sneered and walked away. Not a good start.
We waited another 15 minutes at the front of the line. During that time frame at least 3 separate employees came and asked us how many were in our party. Heavy guy also came back and asked how many were in our party. It appeared there was very little communication between employees and some seemed to have a bad memory. Finally they allowed us in and instructed us to pay at the kiosks. My wife's card was not accepted at the kiosk. We finally got the attention of heavy guy. He came over, snatched my wife's card out of her hand and walked over to a nearby cash register to run the card. He was rude at best.
We then sat on some couches while we waited for our table. When the table was ready an employee came up to collect the buffet tickets we had all purchased. My wife handed him our RECEIPT from the cash register. He handed it back to my wife and in a very rude manner, told her "That's not a buffet ticket, that's some receipt from some coney island or something"
I pointed out that it was a receipt from assembly line buffet which was obvious because the top of the receipt said assembly line buffet!!
He finally figured it out after consulting with heavy set rude guy. No apology. Just keep moving towards the cattle trough.
Finally seated we started at the salad bar which was pretty good. Everything else was either bland or just plain bad. The prime rib was overdone and was extremely chewy. I will never return to this dump.
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