Disappointing - Azul Historico Mexico City - Buy Reservations
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🤢 2/5 - Disappointing
By 👻 @Alla S, 07/24/2022 3:00 am
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We wanted to like this place. The location and atmosphere are great, but the rest was so disappointing... Details: The good: The building is gorgeous, the table settings are very pretty and the menu reads well. The meh: the food (tortilla soup, guac, enchiladas) tasted bland. The guac was totally mushy (blender processed) and had very little seasoning, the dominant flavor in the tortilla soup was tomato paste, and so on. The bad: Service was simply bad - the servers clearly aimed to maximize sale of expensive items and "forgot" other asks. We asked for a water bottle and two glasses, we got one glass; a request for another glass was ignored. We asked three times for a kid's lemonade - it never arrived, but was listed on the bill and only grudgingly removed from it. The weirdest part was the server at the end repeatedly asking how much tip we were planning to give and insisting we add it to the credit card charge (i understand that the tip if paid by card needs to be typed in, but it really needs to be up to the customer's discretion). All in all - overhyped.
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