HORRIBLE MANAGER - Barbès Hoboken - Buy Reservations
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Hoboken's Best Restaurants that are most frequently booked by customers of Barbès Hoboken
🤮 1/5 - HORRIBLE MANAGER
By 👻 @Giseli C, 12/10/2021 3:00 am
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ABSOLUTELY HORRIBLE MANAGER !!!! The manager at this place should definitely be replaced to say the least ...
When I made the reservation I requested a table near the live music ... NOT ON TOP OF IT .. he gave us a table literally on top of the music basically and near by he front door when it's 32 degrees outside and we would. freeze every time someone openers the door . We than requested the table behind that and he said NO AND SAID HE WAS BUSY TONIGHT .. well he made ABSOLUTELY NOOOOOOOOOOOO EFFORT to accommodate us when we clearly stated we were returning customers. He than gives us a mediocre table that BARELY fit one person. And their dinner so I don't even have to tell you how tight it was to fit two people and their drinks , appetizers and dinners in such table . NOT to mention the fact my coat was in the floor because there was just no other place to put it once we didn't even have an extra chair . So after he heard me telling my boyfriend that I was going to update my review on Yelp than all of a sudden the table we requested was available . But I was already seated and annoyed with the LACK of customer service .. so I stayed at my miserable table that barely had enough room for one person , let alone 2 with appetizers and dinner and drinks .
The food in the place is really good and unique and our waiter and bartender who were the very best were trying so hard to make up for the manager's poor and CRAPY customer service . Even tho they were really goood and the food in the place is also great , nothing can make up for the extremely poor customer service from the manager WHO MADE ABSOLUTELY NOOOOO EFFORT. To accommodate us .. ..
OHHH and that table we requested was actually empty for the ENTIRE 2 hours and 45 minutes we were there .. see the table in pictures as well as my coat on the floor under the miserable table he provided us with ... that barely fit our dinner . NOT really sure if I will return with such POOR management who made absolutely NO effort to help us .... Sad.. just SAD because it was a special occasion for us ... so what a WASTE of my outfit , hair , time and my boyfriend's money .... If you are looking for a great atmosphere and positive vibe .. GO ELSEWHERE !!!!!
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