If I could, I'd rate this experience a zero. - Basbussa Los Angeles - Buy Reservations
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🤮 1/5 - If I could, I'd rate this experience a zero.
By 👻 @Mae B., 03/10/2024 4:00 am
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After dinner, my friends (two men and two women, 1 who is five months pregnant) and I stopped by for a quick drink. We noticed two open seats at the bar. I asked a nearby female if they were taken, and she said no, so we took them while our husbands stood behind us. Almost immediately, a man confronted us about taking the seats. We explained they were unoccupied, but he then oddly requested to speak with the husbands outside. It turned out he was the owner and had decided to kick us out for sitting in his preferred spot, forcing us all to leave. As someone with experience in hospitality and as a co-owner of fast food restaurants (The Flame Broiler), I found the owner's behavior towards customers astonishing. We were simply looking for a place to enjoy a drink post-dinner and were willing to stand, but being kicked over available seating was absurd. This is no way to conduct business, especially in a reputable area. He didn't just lose customers; he lost our respect.
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