This place should be shut down. - Bathtub Gin LA Los Angeles - Buy Reservations
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🤮 1/5 - This place should be shut down.
By 👻 @Zara F., 03/06/2023 3:00 am
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I genuinely cannot believe the experience. I came home with no communication and a $629 charge that I had to dispute. Disgrace!!! Before I write about our time there, I'll mention that this bar charged my card $629 without my authorization or giving me receipt or anything to sign. My friend put her card down to pay for the table, as we wanted to make it convenient for the staff and I took my card back in the beginning of that night to find out later that they charged me.We were there for a friend's birthday and we knew that the bar has a rule of a minimum $65 per person, but they could not give separate checks or take more than 4 cards from a table of 8-10 people. How do you charge 15 different people separately at the bar, but cannot accommodate a table that pays you $65 per person? We had a few different waitresses coming up to us asking same questions and taking same orders (hot mess). That kept happening all night and some orders got lost along the way, so we had to remind them. To make sure we hit the $65 value, people ordered more food and I ordered a drink. Shortly after people got food and right after I got my drink we were informed that WE HAVE TO LEAVE and give the table up. So my friends are trying to finish the food and I am literally sitting there with a huge glass of gin&soda LOL. My friend put her card down to pay for everyone - the receipt already had the tips included in the total, but it's one of those deceptive receipts when they give you % and a tip amount after the total to fool you into tipping even more (sooo shady - be aware). We had to hang out by the toilets and I was finishing my drink at the chair that they have by the sink LOL. The next day I see the charge on my card and both my friend and I are trying to get in contact with this place for two days with no success. Dear restaurant management and staff, if I were you and I found out that I charged a client/s card without their authorization after kicking them out - I would be mortified! This is beyond unprofessional and I hope a lot of people read this. I have never come across anything like that before even in the most fancy restaurants in LA.
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