It's a hibachi restaurant, so if you're looking for quiet - Benihana Orlando - Buy Reservations
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🤢 2/5 - It's a hibachi restaurant, so if you're looking for quiet
By 👻 @J R., 02/26/2024 3:00 am
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It's a hibachi restaurant, so if you're looking for quiet and calm, this is not for you. The hibachi food was decent, but it certainly was not the best we've had. It wasn't very flavorful--I added ginger dipping sauce to everything. But, it was decent--no complaints. Our chef was pretty quiet for a hibachi chef, so if you're looking for an entertaining chef, this also may not be your best choice. The complaints start here: We made a 7pm reservation. We arrived a few minutes before 7, but were not seated until a little after 8. The chef did not even start cooking until 8:50 pm. The restaurant has a dress code that they post clearly on their site and on a sign next to the hostess stand. When I read the dress code, I made sure we all had on proper shoes and clothes. (Nothing ripped, nothing too revealing, and no flip flops.) I made sure my son changed his shoes and I had to wear sneakers instead of my pretty flip flops. In the past, we've been asked to leave restaurants because of a flip flop rule, so I didn't want to take the chance. Needless to say, management obviously does not enforce the dress code, which is not a big deal but since we were forced to sit for so long, I was hangry and really bothered by this as many people had on ripped clothes, one was wrapped in a ratty blanket and others were just not appropriately dressed. When we were finally brought to our table, I sat the two kids to my left because I'm deaf in my right ear. A couple was seated last. The hostess then asked us to switch the kids with the couple so they "would feel more comfortable." I still do not understand why we had to move--everyone knows you will sit next to strangers at hibachi and they were sitting next to each other. It made no sense and it resulted in me not being able to hear the people in my party. My biggest complaint: one of the kids in our party has an egg allergy. They told us they would cook her meal first. They did not. They served us soup and salad (not part of her meal) and then cooked and served the fried rice which had eggs in it. Now more than two hours passed our reservation time, she has not had anything to eat! I asked the manager if they could just cook something in the kitchen for her, but the chef insisted he cook for her there. He had to go wash his utensils because of the eggs, and then finally (as most were finishing up their rice) she got her first bite of food. Can't recommend--too disorganized and way too long of a wait even with a reservation.
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