Are they taking things for granted? - Blacklock Soho London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Blacklock Soho London
😒 3/5 - Are they taking things for granted?
By 👻 @WorldTraveller, 07/25/2022 3:00 am
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I love this place and have been going since they opened, but my experience today made me uncertain about returning. My rib-eye was extremely salty, dry and well beyond it being medium-rare I had asked for it to be, plus the gravy never arrived. The broccoli salad was raw (not mentioned on menu) and extremely sweet (with honey), so I found myself alternating between extremely salty and extremely sweet food. The waiter offered to replace the steak but I did not have the time. In the end the steak was taken off the bill, but I got no apologies for ruining my lunch. I insisted on paying, because I had eaten it all, but it was not done. I suspect the waiter didn’t feel the need for an apology because of this. When I pointed out how sweet the salad was the waiter told me it had honey in it and the completely changed his attitude and became indifferent, which made me feet uncomfortable. I assumed he could not wait to get rid of me.
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