CÉ LA VI Singapore Tripadvisor Reviews - CÉ LA VI Singapore - Buy Reservations
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Booked 3 times by CÉ LA VI Singapore customers.
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CÉ LA VI Singapore Tripadvisor Reviews
Latest Reviews On Tripadvisor
27 Reviews
0 Replys |
Except stunning view of city, nothing else is great about this place
This place takes customer for granted, service is poor and place gives no warm feeling, if no reservation then feels like a queuing for a lottery ticket Food is just average, view is fabulous, once a frequent visitor now I don’t look forward to come to this place
Be the first to ReplyCe la vi and their employee Mr. Kalai Made it super amazing
Amazing views, great service especially by Mr. Kalai. He was extremely courteous and went truly out of his way to give us the best experience from getting us a fantastic seating on a very busy night to adjusts smiling and ready to help and take care.
Be the first to ReplyA rip off
I was very disappointed and underwhelmed with this experience. I had read many reviews stating save your money visiting the viewing deck and go to the bar. They charge double the viewing deck price prior to getting to the bar. It is over crowded with not enough seating. They continue to sent people up without table space or seats . You can then use the admission fee to buy food and drinks which are over priced and they add tax and service charge but the most annoying this is you have not access to the viewing deck and because of the design of the bar and over crowding the views are poor. Save your money and just visit the viewing deck.
Be the first to ReplyGreat setting made better by great staff
This is a fabulous vantage point high above Singapore city, but my visit there was made super memorable because of the friendly and genuinely welcoming service by Win. It was a busy evening but Win went the extra mile to make sure that a solo traveller felt comfortable and in good company.
Be the first to ReplyDon’t waste your money
This was the most disappointing experience. There was supposed to be a dress code what a joke. Never seen such scruffy bunch of people allowed into the bar. One man looked like he should have been trekking. The place was untidy too
Be the first to ReplyCe la vi experience
The views were amazing and the staff were accommodating to every request that we had. Would definitely recommend this place to any visitor. There was a special waiter called Roz who was helpful and made our experience pleasant.
Be the first to ReplyAmazing service!
Amazing service here, especially with the staff. Ann is very accommodative and helpful. We would definitely love to come back :)
Be the first to ReplyBest
Anna is the best and she gives the best customer secrvice / definitely I will come back and will intro friend to friend. We will comeback again , thank you so much
Be the first to ReplyCe la vie
Amazing view and very good personal! Very good drinks. Ann was a really good and help us very much! The food was really good aswell!
Be the first to ReplyOccasion Spoiler- Saved by reservation manager
We had booked an dinner evening for birthday occasion. Despite asking for viewing table in special request form, it was denied during the visit. Lady at reception was rude. We checked tables with view outside , they were empty but she said subject to availability. After lot of back forth got it by reaching out to manager and he understood the importance of event. I have seen similar reviews here, all reflect to poor customer service. Don’t go with any expectations, it may turn out to be spoiler. Lady at reception on 57 floor needs behaviour training. I doubt Celavi is really looking into the feedback here. A good customer experience matters a lot and people do see review before turning up. Hope they listen and improve to accommodate ppl request for special occasions. Thanks to manager who saved the day for us.
Be the first to ReplyCe n'est pas la vi!!!!
I recently visited this restaurant for my birthday dinner, which I had booked one week in advance. I specifically asked the staff if it was possible to view the water and light show from the restaurant, and I was told that it was indeed possible. However, when we arrived 30 minutes early and asked the staff again, we were given conflicting information about where we could see the show. We were then directed to the sky bar, where we were told that we needed a ticket to access the observation deck one floor below. This information should have been communicated to us when we made the reservation. Unfortunately, this was just the beginning of our disappointing experience. The food was flavorless and not worth the high price we paid for it. It was particularly disappointing since we were expecting a special meal for my birthday. All in all, I have to say that my experience at this restaurant was underwhelming. The staff gave us incorrect information about the show, which caused unnecessary confusion and frustration. Furthermore, the food was not up to par and did not justify the high price we paid. Had I known that this would be my birthday experience, I would have preferred to stay in my hotel room and order takeout. I hope that the restaurant takes steps to improve their communication and food quality to ensure that future guests have a more enjoyable experience. Until then, I cannot recommend this restaurant.
Be the first to ReplyDisaster if you plan to celebrate special occasions
My wife and mother came to celebrate their birthday and anniversary. Unfortunately what I paid for the celebration dessert with the greeting did not come to their table as planned. Surprise lost. I had to ultimately ask her when she had received her dessert and was so embarrassed. I immediately Informed the manager but only a reply came saying apologies for the inconvenience. I read so many bad reviews before booking. Still I believed. Even the initial conversations via WhatsApp was a disaster. ..." main food portions are so tiny too. Absolute rip off. It has certainly died down vs how it was.
Be the first to ReplyAn average experience that costs a lot.
It was OK, however not worth the price. Although we booked well in advance, we were sat at a table with the least views, despite others being free. The service was polite, although mediocre overall. The food was average, with much better available elsewhere. We expected better; shame.
Be the first to ReplyWow
Great views from on top of the towers at marina bay sands good quality cocktails and nice vibes only downside was 2hour limit on table and it’s hard to get times you want at weekends
Be the first to ReplyNice view
Note that there is a restaurant, a bar and a night club, which each have a separate reservation. I would not recommend the club; the restaurant is ok but food is a bit disappointing considering the price. I would recommend to only go to the bar which also has the tables with the best view Place can be very windy.
Be the first to ReplyGreat views from the SkyBar
Iconic place to visit. We booked a table at the SkyBar which allows you 2-hours to have drinks and light appetizers on the rooftop. Thankfully we got seated at a table on the side so we had a beautiful view of the Supertrees, Cloud Forest and City skyline. There is no access to view the hotel’s infinity pool (sadly) - you have to be staying at the hotel to see it. There is an option to book a table at the rooftop restaurant but I don’t believe you can see the pool from there either.
Be the first to ReplyDissapointing
My partner and I found the experience quite dissappointing. Overall the service was very average, too many people approaching our table instead of one person looking after us. Had several dishes dropped at the table without the waiter even stopping to say what the dish was. We had the set menu on christmas day and it was hit and miss. The Beef tartare dish was the highliught and the chicked dish was the extreme low being barely warm when it was served to us and very bland and dry. Overall a disappointing experience considering the cost of the evening, wouldn't ever recommend a friend coming to this venue. We felt as though the price inflation due to the venue location and view was over the top and not backed up by quality.
Be the first to ReplyTOURIST BAIT
Don’t let this nice place fool you, THIS IS NOT A FOOD RESTAURANT. We ordered 8 plates, and their only decent one was their french fries. The rest where totally disgusting. Gotta admit the presentation of each plate was very nice (great for Instagram marketing). But the taste was total garbage. We didn’t had more than 1 bite of each of our plates. It was to a point that the waiter kept comming and asking why are you not eating anything. They basically took all of the plates exactly how they brought them. I give them a 2 instead of a 1 because the ambiance for night and day drinking. Food wise its DISGUSTING. Don’t throw away your money here at their food. Go eat some nice sushi or noodles somewhere else and come back for overpriced drinks.
Be the first to ReplyFor the view and nothing else
We booked for the lounge not knowing exactly what it was, impossible to have proper info neither on website nor on WhatsApp. They never fully answered my questions. In any case you can't go to Singapore without having been to Ce la vi because the view is so beautiful. The atmosphere right from the counter was impersonnel, busy and not welcoming in my opinion. For a night starting at 10:30 PM it costs 300 S dollars and then you can eat and drink. The food at the lounge was nice especially the wagyu beef. The view is beautiful. And we danced until 3am. We went there on a Thursday and it was crowded.
Be the first to ReplyWatch out on the cancelation fee
Watch out for the 50 dollars csncelation fee if you cancel within 24hrs!!! We cancelled since it a rainy dayl and we are booked an outside seat. I was not aware of the cancelation fee but since you give them your card during reservation they can charge you so beware!
Be the first to ReplyGood quality food with a view
Food quality is excellent and view is great. Was there for a celebratory work dinner and we’ve ordered quite a spread for sharing.
Happened that it’s the Chinese New Year period and we tried out the yusheng and it turned out pretty well. Price’s about $48++ for 2 pax and $88++ for 4 pax based on the menu. We had 5 pax, wanted to order the 4-pax portion so that we could order more food but was told they had to go by per pax and they added an extra $22 for that. Portion was too much and we couldn’t finish it.
Most of the items we ordered were pretty good but the Wagyu Porterhouse was the best! There’s not much seasoning done but yet it tasted perfect. The catch of the day Seabream special was also really good, the fish was very fresh and tender. The Hokkaido Scallop and Oyster, Black Truffle Risotto, Crispy Calamari, Korean Chicken Wings and Fremantle Octopus are ‘must try’! The FineDeClaire oysters were fresh but a little small. The Burrata & Momotaro, Furikake Focaccia and Asparagus & Lily Bulbs could skip. We’ve also ordered the Iberico Pork Chop and Braised Duck Leg but there was too much food that I couldn’t eat anymore so was not sure if it’s good.
The servers were generally very friendly and smiley (except for one lady in green uniform) but would be great if better advice could be given in terms of the food portion. We were told that the restaurant menu is suitable for sharing basis and we asked for recommendations on what to order. We ended up with 16 dishes for 5 pax and there was so much food left. There was a little bit of hard sell on the lobster even after ordering these dishes, we were glad we didn’t take that up as there was simply too much food for 2 gentlemen and 3 ladies.
We had a slight dismay in the dining experience but overall we still had a great time. We were sitting next to the windows and just when the starters arrived, the green uniformed server opened the glass panels without informing us and the strong wind gushed in as the restaurant’s located on level 57. The Furikake on the Focaccia was flying all over our clothes and our hair was blowing in all directions. My colleague asked the server if the glass panels could be kept closed but she replied that the echo was too loud and they needed to open the windows. The patrons next to our table were talking and laughing a little loud. We booked for an indoor seating but it somehow became like an alfresco dining. My colleague asked if she could close at least one panel as the hair flying is affecting the eating but she replied it should be fine, my colleague had to insist that it was not fine to have one panel closed back.
The restaurant was aware that it was a celebration, and they extended a kind gesture of a complimentary drink and generous dessert platter. Thank you for that.
Overall, it’s a great restaurant and I definitely would recommend and would be back again.
Superb ambience and experience!
We came for a birthday celebration and had a great experience. I highly recommend the lamb chop and the truffle baked potato. The ribeye and the tomato salad were also nice. The dessert special (I forgot the name) was a nice finish.
The view … that alone is so worth it. And I must say our experience with the service was so good when we were here … the waiter spotted a wrong order at our table (they brought the cheddar potato instead of the truffle one we ordered) and before we noticed it, immediately brought the truffle potatoes and told us the cheddar ones are complimentary (if we wanted it) with their deep apologies. We enjoyed both!
Very attentive service in many other ways … this was Sunday night though.
Nice drinks 🍹
Overall- 93% memorable experience
this is a lovely place with great food, drinks, and views.
DRINKS: 10/10 unique well-done.
ATMOSPHERE: 8/10 great views! Only thing to improve - smoking & non-smoking could be better partitioned : ventilated. I’ve been here thrice, and the non-smoking area = area you cannot smoke in but still has secondhand smoke 😵💫😵💫😵💫
SERVICE: 10/10 lovely staff it was easy to order from them and they checked in throughout.
Memorable experience
The service was amazing, the ambience was superb, and the food was exceptional.
Went there with my husband for a special celebration and everything went so well. The Ce La Vi team gave us pleasant surprises at the Sky Lounge....making the evening very memorable.
Special thanks to Jewel, who made our evening very special. And big thank you to team at Ce La Vi.
We look forward to going there again !
Sky High Hawker
Have dinner here with my family and we had a great time. Delicious food,fantastic service and great view! We would like to thank Cherry for taking good care of us. Despite busy she still able to meet our expectations and she always smile. We will definitely come back again.
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