WORST HOTEL we Have ever stayed at and never planning on - Caesars Palace Las Vegas - Trade Reservations
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🤮 1/5 - WORST HOTEL we Have ever stayed at and never planning on
By 👻 @Sherip H., 03/20/2023 3:00 am
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WORST HOTEL we Have ever stayed at and never planning on returning. The check in process was a joke and it just went down hill from there. I plan on telling everyone in my industry, which is hospitality to never stay at Caesar's unless they want to be ripped off. The charged 2 of my American Express cards 4 times and then charged my card $148 for removing drinks in the bar to make room for our food. When we came back to our room the food was left out and they put all the drinks back in so the food spoiled. They took off the $148 but now a week later are charging my card $75 for a restocking fee. The room was filthy, they had dirty water glasses in our room 2972 and never came by to clean our room all day. I had to ask the maid down the hall for extra towels since we never got our room serviced. I have been in the hospitality business for 30 plus years and I have never seen such poor service at a hotel. We were treated so poorly. They could not care a less about customer service at this hotel.
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