Service needs work - Café Riggs Washington - Buy Reservations
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🤢 2/5 - Service needs work
By 👻 @Broderl, 10/03/2021 3:00 am
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Writing separate reviews for the cafe vs the Riggs Hotel which I could not fault for service. Unfortunately the same cannot be said for the Cafe/bar. There was a waitlist for a table in the restaurant so we decided to eat at the bar. The bar staff were nice people but highly inattentive. It was not busy but it was difficult to their attention. After waiting some time for our entree it appeared it had been forgotten. The restaurant host was extremely apologetic and offered us a free drink, the bar staff also comp’d our last drink so I do feel they tried to make up for it. However when the food did arrive it was poorly presented and was not to the standard I expected for the prices. Again the staff tried to make up for the errors of the night , however the experience was not great. It’s such a nice setting in a great hotel so I hope they can improve in future.
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