decent food; shameful service! never again - Cafe Robey Chicago - Buy Reservations
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😒 3/5 - decent food; shameful service! never again
By 👻 @Frank845, 06/27/2022 3:00 am
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I took several out of town relatives to a late lunch here during the week. The food was decent--not great, not bad. The service was very, very bad. Orders were incorrect. No one ever checked with us. When we returned the incorrectly prepared food (by walking ourselves to the counter), no one apologized. When the correct food was delivered, two of the three of us had eaten already. No one checked with us about the corrected food. No apologies. At first I thought that the fault was with management who had obviously not trained the (multiple) servers correctly. After a while, I realized that not only were they inadequately trained but that no one cared about our experience. There are many restaurants in this area. Never again, Cafe Robey. (And this is coming from someone who lives in the neighborhood.)
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