ABSOLUTELY AVOID THIS PLACE!!!!!!! - Cambio De Tercio London - Buy Reservations
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🤮 1/5 - ABSOLUTELY AVOID THIS PLACE!!!!!!!
By 👻 @Valeria C, 12/03/2021 3:00 am
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I strongly recommend to anyone to avoid this place!!! The service is extremely slow and the staff is the worst, unprofessional, rude and very unhelpful! Typical “not my problem” attitude. Avoid this restaurant at all costs, especially if you are ordering online. I ordered my dinner a few hours ago and it was taking ages to arrive! (over one hour and a half and I live 10-15 minutes away from the restaurant). When I called the restaurant one of the guys on the phone told me that “the food has been ready and sitting outside the kitchen for over 15 minuted” and that it was an Uber Eats issue. After 10 minutes I found out that that either was not true or that the restaurant had thrown away the food, instead of giving it to someone who needs it.. what an unnecessary waste and disgusting behaviour, especially in times like this.. the driver was at the restaurant, called me and told me that there was no food and that the kitchen was not going to make a new order. The driver was actually very nice and helpful and made me speak directly to the same person I spoke 10 minutes before. This man again changed his version of the story and said that “some driver was there and had my food” which wasn’t true because I was tracking the order all along. He also tried to blame it on a different colleague while I was positive it was the same person. He told me to complain to Uber Eats instead and that it wasn’t their problem and then hung up the phone. I called again and he was even more rude and unprofessional and hung up the phone again. Worst people I ever dealt with in hospitality.
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