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Canon | East Sacramento Reviews from The Last Year
CANON: You are not living up to your potential!!
I have been going to Canon since I moved here in 2019. It’s a staple, and always top of the list for out-of-towners. My experience on Saturday 8/12 was so disappointing I can only think that they might be resting on some pretty big laurels because the service was so awful, on every level, that it felt like they just stopped trying to provide decent service. Bartender Vince couldn’t offer a nice greeting or smile to save his life and gave us attitude for asking for Tito’s Vodka. We get it. It’s not high-end but we like it. We were seated at a table for 6 (we were 3) we didn’t complain but there were other 4 top tables. Server was nice but…perfunctory. Ordered appetizers and literally, mid-bite with fork in hand a back-up server said “We need to give you fresh plates”, gathered up the plates, with appetizers still in the middle of the table, me with fork in hand and no way to finish the remaining appetizers with no plates. So we got NEW plates and had to use them to finish our appetizers then the entrée arrived that we had to use our dirty plates for the shared entrée. No acknowledgment by back-up server #3. Disappointing service ALL the way around then when handed the bill there was an automatic 20% gratuity added. If the service was better I might have considered just leaving it alone but it was not so walked over to the server and she acknowledged that it was a computer mistake and would give us a new bill. So in conclusion, I did speak to Manager Jack who was nice enough but not sure that I really got through to him. So future Canon diners beware. If you want friendly, attentive service and decent food portions go to Paragary’s. The team members at Canon I believe have been there quite some time and likely know how to offer good service, seems they have just lost their mojo. Please guys, pay attention, win us back. We are not that difficult honestly, we just want friendly, attentive service. That's it. PS: Love the quote from Will Guidara's book “Unreasonable Hospitality – “Service is black and white, Hospitality is color” FINAL NOTE: food is GREAT but honestly potions are SO tiny we ended up getting pizza after our dinner.
Long on pretty, short on content
Not bad but really, not good at all. The positives are the outdoor seating area, which is nice on a cool evening, and... that's it. The negatives are far too many to ignore: the food is incoherent and over-styled but lacking in substance (too much salt, heavy handed on exotic themes, combinations of flavors that speak of a chef with little training and even less of a palate), poorly executed dishes that wouldn't be worth half the hype or price. The servers have been trained in an invasive, "have WE decided / what do WE want / how is everything tasting / I'm checking in [every 5 minutes]" style that speaks of amateurism at best and sycophantic hillbillyism at worst (not their fault per se, but definitely something a management team should be aware of). Not sure if this city that throws out the vacuous Farm-to-Form (tm) has anything better to offer, but clearly this is not something that you should spend hundreds on. TL/dr: never again
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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