Manager was rude and clueless on how to handle a dispute - Casa Don Juan South Main Street Las Vegas - Buy Reservations
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🤮 1/5 - Manager was rude and clueless on how to handle a dispute
By 👻 @John G., 03/09/2024 3:00 am
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Manager was rude and clueless on how to handle a dispute with my bill. I ordered a taco ala carte and rice on the side ($15). On the bill I was charged for a one item combo, without the beans ($21). I asked them to fix the bill. Manager barked that I had eaten the food and nothing could be done. I told him he made no sense and treated customers like crap. He said I should have brought this up when the food was delivered. Told him he was an idiot since I had no idea the bill was going to be wrong when the food was dropped off. Was my server's 1st day, and she made honest mistake, but the scorched earth horrible manager lost quite a few customers (my company works down the street) with his lack of management skills.
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