Cedric Gro-Let Down - Cédric Grolet Singapore - Buy Reservations
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🤮 1/5 - Cedric Gro-Let Down
By 👻 @IM, 11/02/2023 3:00 am
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I visited the Singapore branch recently. I would have imagined that after a couple of months, the service would be befitting for a restaurant of this caliber. However, it was anything but… The first staff who approached us was incredibly blunt. While we did not have a reservation, he said, “if you don’t have a reservation, you can take out and eat it outside.” What the hell, dude!! Then another suited employee treated us as though we were trying to get entrance into some exclusive club. Yes, it’s popular, Instagramable (if that’s your thing), etc., but seriously, we asked simple questions like, “How long do you hold reserved tables for if the guest doesn’t show up?” No reply! “How long do you think we should wait until we can get a table?” No reply! “Can we speak to someone who can help us?” No reply! Like seriously, it’s fine to wait knowing we don’t have a reservation, but at least communicate with your customers, especially if you are trying to create an impression! Finally, we conceded and decided to take out. We were ‘greeted’ by two staff members who had zero personality. Even trying to make conversation, it was just no hope! Unfriendly and disinterested in us! Overall, the coffee was meh (they got the order wrong), croissant was decent, but the service was absolutely appalling! Waste of time and money, and I think they have a loooooong way to go in Singapore before they will see my money again. Too much bling bling but no personality! 0/10
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