An unpleasant experience. - Chilam Balam Chicago - Buy Reservations
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🤢 2/5 - An unpleasant experience.
By 👻 @Michael S, 05/18/2023 3:00 am
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This was an unpleasant experience. As soon as we asked if we could get light sauce, or a non-spicy sauce, the waiter was unfriendly - after telling us there are no modifications allowed. The food was reasonably good - hence the two stars (though the skirt steak was tough and chewy). Expensive though, for small dishes. When I handed the waiter my credit card to pay, he said they only took cash or Venmo. I told him I had a credit card or could Zelle the restaurant the money. He said "no," after checking with the owner or manager. When I asked why he didn't mention this at the outset of dinner, since most places take credit cards, he told me it was my problem and that it was noted on the door. See the photos of the entry door and window, where it's nowhere to be found. It is noted on an inside door in small letters - along with other things - but it's not likely people read all the posted material before dining. He refused to let me come back tomorrow to pay so I had to walk almost 45 minutes to a place I could get cash and come back, since I did not have an ATM card with me. The owner is entitled to decide how they want to accept payment, but let people know in advance if you don't take a credit card given that it is the primary method of payment used. Over all, it was a pretty miserable experience.
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