Absolutely awful. - Chipotle Mexican Grill New York - Buy Reservations
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🤮 1/5 - Absolutely awful.
By 👻 @KT A., 08/11/2022 3:00 am
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I feel bad throwing the employee under the bus, but the person that was making my burrito clearly seemed like she was new. She asked me 3x what kind of rice I wanted and even after the third time when I said brown she still gave me white rice. She tried rolling my burrito up several times before just basically smashing it. That being said, my issue really isn't with her, it's with this particular store. I waited five minutes at the cash register because nobody was there and nobody was coming out to cash customers out. I live one block away, needless to say, when I returned home my burrito was cold. While I was waiting to pay you could see a group of employees just hanging out around the back corner and then one employee came out but just clocked out and told the people that were working at the counter making food that he was done working while several people besides me were still waiting to pay. Clearly, not a very team oriented atmosphere or well managed store going on here.
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