A bit of rocky start . - Ciccio Yountville - Buy Reservations
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😒 3/5 - A bit of rocky start .
By 👻 @Dana R., 01/28/2024 3:00 am
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.. 5 pm (first) seating, second group in the door and asked for a booth against the wall (there was at least one set up for a party of 4 already) because 3 of the 4 of us have hearing issues, and it's an extremely loud space. Instead, we were sat near a table of 8. When I asked the hostess why we weren't able to sit at the booth behind our table with a 4 top set up, she repeatedly mentioned large parties and not be able to move her book ... when I pointed out there was a 4 top behind us in a booth she repeated she wasn't able to move her book ... I tried a different approach ... are the booths reserved, such that I can request one next time when making a reservation? You can request them, but they aren't guaranteed ... I asked her whether someone else had reserved the booth behind us and she said no. So, I still don't understand why we couldn't be seated at the booth. It was an unheated discussion, just trying to understand the restaurant's policies ... still don't understand. Our server mentioned several times the chef prefers to take all orders at the same time, and then the meal will be coursed and served family style. No problem - though, none of us wanted to share entrees. While ordering, our friend was told the kitchen would not remove the skin from the trout. Shortly thereafter, a man, who may be the manager, came by and stood behind me and my friend and spoke down to us asking "is everything okay miss"? If you're going to speak with patrons (particularly if you feel there may be a service issue), stand at the side of the table (as the servers do) and look them in the eye/face when addressing them. It was extremely rude and condescending, and mildly aggressive. We ordered the meatball stuffed peppers and the burrata (which does not come with anything so we ordered the focaccia to go with). The same man delivered our appetizers and said "I don't know if you know what you're doing, but these two appetizers compliment each other well due to the flavors and texture". My husband remarked ... "oh good, condescension as well." Noting the complimentary nature of the food is always welcomed, referencing whether we knew what we were doing is not. Both appetizers were very good. The peppers could have had the skin removed, but were perfectly cooked to al dente and the meatballs and sauce were flavorful and well cooked. ... chili crisp a nice addition. The burrata and focaccia were also delicious - the focaccia looks like a cake because it's quite tall, but it's super airy with a crunchy crust. All were perfectly seasoned. Our friends ordered the Mt. Lassen trout and loved it ... perfectly cooked and seasoned with a pine nuts scallion relish. My husband's gnudi cacio e pepe was not good ... mostly flavorless ricotta and flour balls (too large). You could taste the flour, and very little pepper. My white bolognese was pretty good - sauce made with creme fraiche, kale, and chive oil. A little rich. Fazzoletti was perfect thickness and perfectly cooked. I think I like red bolognese sauce better. After a bit of rough start with service, we settled in, and the food, overall, was good. We did have difficulty hearing each other due to the noise. And, on our way out, there were actually 3 booths with parties of 4 ... still mystified why we were not seated there :)
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