Allergy Alert: A Disastrous Dining Experience - Copra San Francisco - Buy Reservations
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🤮 1/5 - Allergy Alert: A Disastrous Dining Experience
By 👻 @manvi m, 12/09/2023 3:00 am
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For individuals with severe allergies, it is strongly advised to steer clear of this restaurant as it could potentially result in an emergency room visit 🚨. This restaurant is incredibly chaotic. Upon arrival, the server inquired about food allergies for our party, including two individuals with severe allergies. Despite noting down the allergens, the first dish arrived with a large radish garnish, causing concern. The server replaced it, but the second dish repeated the mistake, extending our wait time to receive our food. All dishes we ordered were delayed. A third error occurred when the server brought shrimp to our table, only to realize it was meant for another table. We expressed our concern to the server who then called the manager. The manager was unapologetic about the delays and allergen mistakes, claimed the restaurant was busy. This lack of responsibility, especially with severe allergies involved, is unacceptable for a fine dining establishment. The manager contacted the general manager, who brushed off the errors, attributing them to the common occurrences in the service industry during a busy night. In cases of severe allergies, there is absolutely no tolerance for errors. Take responsibility for your mistakes instead of attributing them to a busy night.
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