Poor protocol with housekeepers and expensive left behind items - Crossroads Kitchen Las Vegas - Buy Reservations
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😒 3/5 - Poor protocol with housekeepers and expensive left behind items
By 👻 @gigiparis, 04/09/2024 3:00 am
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Unfortunately I left 4 expensive designer clothing items in my hotel closet upon checkout. I called within 4 hours. Called. Filled out a claim with detailed descriptions. I was still in the city willing to pick up that afternoon AND the next day. No help. A week later filled in claim form AGAIN...no help. Housekeeping needs to be addressed for lack of ethics/integrity. Hotel is lovely. Of course it was my facult but I have had hotels mail back small things before with a shipping fee that I was happy to pay. Very disappointing and will not stay there again ever!
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