POOR SERVICE, DODGY STAFF - El Asadero Tulum - Buy Reservations
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🤮 1/5 - POOR SERVICE, DODGY STAFF
By 👻 @laura s, 01/13/2024 3:00 am
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The worst experience ever in Tulum. We paid 2000 mxn pesos for the bill (including THE TIP of course) in cash but we ran out of money and we added 115 mxn pesos by card. Only the following day we realised that our card was charged 1115 instead of 115 !!!! We heard from friends that this “genuine mistake” happened to them as well elsewhere, so apparently this is a common practice with tourist in Mexico! Be extra careful with your money and check the transaction amount!Moreover, we made a reservation for dinner specifying we wanted the table outside if possible and that was confirmed by the waiter over the phone. However we arrived and all the outside tables were occupied . The waiter told us to seat inside whilst waiting for a table outside. After 45 minutes, before our food arrives, we check outside and there were 3 tables available but he didn’t care to tell us. Not recommended!
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