Biggest dissapointment in a Michelin establishement of my life - Euskalduna Studio Porto - Buy Reservations
Getting a Reservation at Euskalduna Studio Porto for Today or Tomorrow is Easy!
Buy a verified reservation at Euskalduna Studio Porto from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Porto's Best Restaurants that are most frequently booked by customers of Euskalduna Studio Porto
🤮 1/5 - Biggest dissapointment in a Michelin establishement of my life
By 👻 @Julia, 02/15/2024 3:00 am
|
I have never posted on Tripadvisor but this time I will post everywhere to alert people, The restaurant has deleted my comment on their SM and blocked me, because it was about a negative experience! Way to go with such crisis management! The booking was made for my 40th birthday which was underlined 3 times And ultimately it has been completely ignored. My most special dinner has been ruined When we informed the staff about it while receiving a bill, no compensation was offered to us, apart from a lousy apology, On top of that we have dishes with different aspect than on Instagram (not even a single shed of black truffle on the lamb), different size of portions of the same dish, one of my plates was chipped and I made a remark about that and then they reused the same broken plate. One of the chefs had no idea how to plate the pork dish and was confused in front of the clients asking "where do I put it" . And to top it off complete lack of AC so extreme heat in the restaurant. Keep on such job and the star will be lost sooner than you got it. i have visited multiple Michelin star spots and one thing that is a must there is CONSISTENCY and professionalism. This was totally absent on the service of 14/02/24. And the restaurant manager Filipa who first blocked me on Instagram to then call me and offer a "sorry" cause she thinks it is better to solve those problems offline (the moment to solve this problem was yesterfday when we informed the restaurant, now that ship has sailed), is just a cherry on top of everything what a fine dining experience should never be. It is a disgrace for the Michelin guide.
0 Replys
0 Comments |
Be the first to Reply |