I've been here a few times and most times it's fabulous. - Evoluzione London - Buy Reservations
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😍 5/5 - I've been here a few times and most times it's fabulous.
By 👻 @Lauren F., 04/27/2019 3:00 am
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Oddly enough, the visit that's prompted this review was a less than amazing visit that was made amazing by how they handled it. We'd had a dish come out quite cold, after a long wait (which they apologized for and brought us something to tide us over while we waited), my daughter didn't want to send it back because she was hungry, but it wasn't as good as it would have been and the last bit was quite cold. We mentioned it at the end of our meal when they asked how it was, and instead of doing nothing as they could have, they provided excellent service by apologizing and discounting to make up for the dish. Absolutely impressed with how they handled that, and as I said every other time they've been fantastic with no issues. Great restaurant even though it's in a hotel. Worth the stop and worthy of the ratings.
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