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Food Exchange Christchurch Reviews from The Last Year
Delicious Food, Poor Service.
The food was delicious, but unfortunately the service poor. Drinks & food were very slow to arrive. Not once did any one come back to refill water, check meals, get more drinks or check to see if we would like dessert or coffee. We could have spent more but gave up waiting…
Disappointed
My girlfriend and I went out for dinner on Valentine’s Day this year. The food was great and the service was prompt. However, unfortunately after ordering a pint of beer it was spilt all over my girlfriend’s dress and myself. Although the staff were very apologetic about the matter, we were both very surprised and disappointed not to have received any sort of compensation for our dinner given we were both covered in alcohol, for the rest of the night. We attempted to review this privately but have yet to receive any response.
hat an outstanding newish hospitality addition the Novatel Food Exchange Restaurant is for our Fabulous City .
What an outstanding newish hospitality addition the Novatel Food Exchange Restaurant is for our Fabulous City - Christchurch . From the moment we entered this classy hotel and restaurant. it was obvious that it was going to be a very good dining experience. We had four mains, each was a real taste experience. the staff were excellent and the lunch were all at very high standards. My overall rating was 5 *s and very deserved . Parking - do read and follow the instructions and the parking is good, no problems. I really reccomend the Food Exchange as a must visit as a dining experience and we will be returning as soon as possible . p.s. the views over the airport and surrounds are brilliant too, great place to take your Grandchildren as well as out of town visitors
Loved it!
I really enjoyed my dinner at Novotel, I hadn’t booked and the restaurant was full so I was sat in the bar to eat and although the bartender Vienna was very busy she still managed to give amazing service and had great knowledge of all the drinks so I am glad I ended up eating in the bar area instead of the restaurant. The food was pretty good but I would come back again for the cloud 9 cocktail
Great ambience with disappointing Vegetarian Mains options
Very pleasant ambience for dinner. Excellent service. I recommend the dumplings and seafood chowder from the Starter section of the Dinner Menu. One member of our group of four is a Hindu Vegetarian. She found the vegetarian dumplings for starters to be excellent, the sauce having a nice chili hit. The Fettuccini main was disappointing, the tomato in the sauce seemed under ripe and the sauce was fairly flavorless with minimal Burrata present. In future she will be avoiding the mains vegetarian options.
Difficulty in booking the window view
Normally this place has had good service. But tonight was disappointing. The view here can be spectacular, with a view of the mountains behind the airport, where you can see the planes taking off and landing, with the sunset over the horizon. Quite a special occasion for a special gathering. But after having booked a week in advance for a specified table by the corner window as a special occasion our family was looking forward for the view, explaining even why we were wanting it to the lady on the phone. We were taken to a completely different place in the restaurant, without the view we had come for. We had been looking forward to the view hence my review here. We were a bit disappointed.
Definitely going to return!
Had breakfast here whilst staying overnight after a long flight. The range of choice at the buffet was very nice with fresh fruit, cereals hot and cold meal options. The coffee and tea was refreshing and the view over the airport and mountains; Amazing! The staff were helpful, friendly and attentive. We will definitely be dining here on our return next year.
Fantastic end to a holiday 💜
Amazing food and exceptional service , highly recommend 🥰 Enjoyed entree all the way through to dessert. Will have to come again !
Not worth the price of its parking
Over priced. Under seasoned. Underwhelming. Disappointing. The service was poor and for a quiet night the service lacked.
Fun Hotel Bar/Restaurant with an Excellent view of Christchurch Airport
As an airport hotel restaurant, Food Exchange definitely surpassed my expectations. The decor is lovely and the view of the airport is enough for me to spend a few hours here in the restaurant, as well as the bar next door. For AvGeek in the local area, I recommend spending a few hours here. It has a lovely view of the main runway and terminal. The fact that the food was excellent impressed me further. My seafood chowder and fish entree were very good. The only critique is the service, as they face some labor shortage issues like everywhere in the world, but the waiting staffs can smile more and be friendlier. I am not a chatty person but a few smiles will provide a better impression.
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Congrats on 3 mil
By 🍑 @BraveCloth47, 06/01/2023 9:25 am
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Congrats to Jonas and the team for hitting this revenue milestone. Looking forward to seeing what the rest of the year has in store. @ColorfulRod45
4 Answers
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Answer from 🦩 @FluffyStar64 (06/01/2023 9:28 am)
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
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Answer from 🥷🏻 @ColorfulRod45 (06/01/2023 9:38 am)
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haha thank you for the post!!! That's much appreciated, I guess two people were watching the number flip 🤣🤣🤣
All kidding aside - I know how much time you guys spend on the platform to make it what it is, very happy to have you!
ps. sorry for the duplicate reply, I just found a bug in the image ratios 🤦🏻♂️
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By 👻 @ExhilaratingRate70 (06/01/2023 6:23 pm)
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By 👻 @PureHate68 (06/25/2023 6:23 pm)
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