What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - GRACE Restaurant & Bar Berlin - Buy Reservations
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GRACE Restaurant & Bar Berlin Reviews from The Last Year
Don't trust them
The restaurant just cancelled our dinner with one week to go because they decided to rent out the restaurant to an event even though they obviously had taken reservations from normal visitors. Really poor and now we have to find an alternative with a short time frame. Will never try to book again.
Elegant restaurant with dishes from around the world
The restaurant is located in a hotel with beautiful rooms and is elegantly decorated. When full, it is a bit too loud and I think that is due to the acoustics of the restaurant. The food is above average and the wine selection is large. Here you can find a mixture of dishes from all over the world. You could say it is dangerous but in fact the dishes are well thought out, high quality ingredients and preparation shows Gite's workshop. All in all, the result is satisfactory. Next to it is a bar and an area for dancing, which I also see as a positive. BofG - Return/Recommendation factor (0-100%): 70% The restaurant can definitely be recommended.
Wonderful evening
I've been wanting to eat at Grace for a while because I'd heard a lot about it. It was a wonderful evening. It was great that we were given non-alcoholic cocktails, which tasted really good. We had the tacos in different variations, all of which were great. Then we had the beef tenderloin. The meat was perfect. Everything together was very harmonious. Very, very good. And to top it all off, the pineapple with caramel and ice cream. It looks as good as it tastes. The evening was perfect with the great service, friendly, attentive, professional. We'll definitely be back!
Great food with perfect service Scotty
We had dinner at Grace on Saturday - it was excellent all around. The food - starting with the starter and the main course, whether meat or lobster, was a delight. I would like to highlight the perfect service from Scotty on site - and in advance with Vivienne everything was perfectly coordinated for us and superbly implemented.
BEAUTIFUL ESTABLISHMENT WITH A DISSAPOINTING MANAGEMENT
Until a while ago, I was a loyal customer of Grace Hotel but after a recent disappointing experience, I will never again come to Grace Hotel bar or restaurant. Another day in October, I came with two friends; all European men dressed in black tie, Berlin residents. All of us were constant guests of Grace bar and restaurant, always ordering champagne. To my huge surprise, when we arrived, the selector by the door asked us whether we had reserved our seats. Being known to the hotel, we never had to reserve seats before and have always stood by the bar stand with orders of many champagne bottles. Shockingly, the selector denied us from coming in the bar for whatever obscene reason, making strange, disrespectful and provocative remarks about us. The selector was a young black man, who I think had some kind of personal issue with us. The security near him had said they had no issues with us but that everyone had to be regulated by the selector. A question to the management of Grace Hotel; why do you hire a selector who lets in people with rucksacks but not those dressed in black tie and constant customers of your establishment? This selector makes a disservice to Grace Hotel and gives a bad reputation. Because of this treatment, I will never come to Grace Hotel bar or restaurant again and will make sure that all my acquaintances know about my terrible experience here.
Elegance and Exceptional Cuisine
GRACE Restaurant & Bar truly lives up to its name. With an elegant ambiance, exceptional cuisine, and attentive service, it's a must-visit. The thoughtfully curated menu features exquisite signature dishes, with a special mention for their delectable lobster tacos. The attentive staff ensures a personalized experience. The bar offers inventive cocktails, and while it's a fine dining experience, the prices are reasonable for the quality you receive. GRACE is the perfect choice for a memorable meal in a welcoming atmosphere.
More appearance than substance
More show than substance... Great atmosphere - horrendous prices - oysters with no provenance or size - beef tartar with taco chips from a bag - service staff not paying attention - and at the end the bottle of champagne "from the next table" was on my bill. The Grace is clearly only suitable as a "one night stand" - if at all.
Grace N°1 ⭐️⭐️⭐️⭐️⭐️🍾
The restaurant exceeds all expectations! There is nothing to complain about, it is the finest cuisine in the coolest ambience. Every dish is prepared with absolute passion and professionalism. We use the Hotel Zoo for business and private reasons, and no trip to Berlin is complete without it, and the same will be true of the restaurant. Grace Congratulations 🍾 ⭐️⭐️⭐️⭐️⭐️
Avoid it. Unless you want to be insulted!
A quick visit to the hotel bar after dinner on August 12, 2023, 10:10 p.m.: two bouncers with black glasses a la Berghain. Turned away because there were no hotel guests, even though the bar was empty (August!). When asked at the reception what that was about, the young lady said: leave the hotel. And refused to give her name or let us speak to her desk manager. We have experienced many 5-star hotels in the world, but never anything so incompetent and arrogant, a disgrace. We went to the good old Waldorf Astoria. I like to hear the hotel manager's comments, which would be a matter of course in a 5-star hotel...
Perfect and graceful
We had a lovely meal. We were greeted warmly and offered a table inside or on the terrace. We took the terrace. Lots of plants and twinkly lights. The interior is impressive too - big space, high ceiling and interesting lights and decor. The food was superb. Fresh and zinging with flavour. We had a fine bottle of Riesling too. Our waiter could not have been more helpful and friendly. It’s expensive but the quality was top notch so value for money.
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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