Graton Resort and Casino Rohnert Park - Trade Reservations
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Graton Resort and Casino Rohnert Park Reviews from The Last Year
Just got here a couple hours ago.
Took advantage of generous offers on mailer i received. Already got my $250 in slots, checked into my room, did a hot tub and now at Happy Hour. Recommend!
I'm leaving this 5 review because I received excellent
I'm leaving this 5 review because I received excellent service and above and beyond from Allie. From the beginning of my experience to the end of my experience she was phenomenal her drinks were on point and her knowledge of the menu and recommendations were perfect. I don't know if the other employees are new or un informed but there is no communication. The bartender is busting her rump making drinks and doing everything and the snobby and lazy co workers come up and talk to her so rude and disrespectful. Not to mention me as a customer noticing is pretty embarrassing especially when they are rude to bartender right in front of you. Not a good look also when the orange haired girl approached the bar and not only started with a rude tone but threw me a dirty look and proceeded to bash the bartender. I don't know them all by names but I can say that the ones I did meet and know by names are working hard and it sucks because the others are weighing them down! Five star review to Allie and Reyna I don't know who the other girls are but super blatantly disrespectful in front of guests not to mention slow and no work ethic. I think it just may be poor management in the pool bar or lack of awareness by who's running that department! DO BETTER !!! Thank you Allison and Reyna you're awesome!!!!!
Won $500 from $150 free play , good day , walked away with
Won $500 from $150 free play , good day , walked away with 3x what I came with. Don't bet $1 bets do $5 or $2.50 bets ! Graton has been good to me lately!
Of coz sometimes you lose sometimes you win,there's no 100%
Of coz sometimes you lose sometimes you win,there's no 100% but so far I've been doing good here,won $6000 the other day,down $8000 and I came back again,hit the bonus on slots machines,won my $2000 back in total with baccarat table playing with the Chinese grandma,having so much fun! Will be back again
As someone who isn't much of a gamer and doesn't typically
As someone who isn't much of a gamer and doesn't typically leave richer from casinos, I must say I left with a great impression of Granton Casino. The cleanliness of the place is commendable, making for a comfortable and inviting atmosphere. The food court offers a variety of good options, ensuring there's something for everyone. We particularly enjoyed the live music at the G Bar today, which added a vibrant touch to our visit. We also participated in the Punch Giveaway. Although we didn't win, it kept us on our toes and added an extra layer of excitement to our time there. The only downside was that they allow smoking inside, which was a bit off-putting. However, overall, our experience was fantastic, and we'll definitely be returning!
Thought I would take my wife to Graton Casino for her 65th
Thought I would take my wife to Graton Casino for her 65th birthday with a nice meal at the steakhouse and 6 friends from the bay area. There was a promotion to join the VIP membership with one night comped. I thought it would be nice to extend to a second night which cost $365. When I made the deal on the phone the agent said I would need to make 2 reservations since one night was comped. Strange but OK as long as i can stay in the same room. She said no problem. Turns out it was a problem with the front desk. This young inexperienced employee took 30 minutes to check in 1 person in front of me then had nothing to say to me except i need your CC. then gave me a double bed instead of a king so we had to come back to the front desk to get a king room. Fortunately, she was not there, and another person changed it and things seemed fine. Everyone we came in contact with from the restaurant to the rewards desk were very nice and accommodating. The next day while working out in the gym, my phone rang, and the front desk told me i was supposed to check out by 11am but there were still items in my room. I said i still had another night and i was in the middle of my workout. No i was to be checked out and had to go get my things and leave! But I paid for another night! They have no record of that. So off to the front desk i go not happy with what I'm being told. At the desk was the same boneheaded young woman who checked me in. I told her everything was done on the phone with a casino agent before we came and what's the problem. "You need to leave now". No i have another night, the agent said I had 2 reservations, but they would keep me in the same room. "Oh, you didn't tell me you had 2 reservations. I now see the second one, you need to recheck in now! I am now getting angry and why is this my problem? Lower your voice sir as another young employee standing next to her chimes in. I need this taken care of cause i am sweaty and want to go back to the gym. "We need your CC again for you to check in. It's in my room on the 7th floor and you have it! "No, we need it again and lower your voice!" At that point a man from in back came out an told me in no uncertain terms with threats of bodily harm to lower my voice! None of these 3 people were interested in fixing the problem so I left to check out! Had to cancel dinner with my friends but went to a Japanese steakhouse instead, spent over a thousand dollars! Just to mention the room service worker was at our room and was the nicest person you could ever meet!! Never going back!!!
Isaiah on the pool staff was great yesterday, super
Isaiah on the pool staff was great yesterday, super friendly and every time we ordered he got everything exactly right, one of the best servers there! 10/10
2 stars for the clean bathrooms, entire casino pretty much
2 stars for the clean bathrooms, entire casino pretty much clean, and free play money. But you can't find any server for drinks. I was in the no smoking section by the hotel entrance for 3 hours and nobody came to offer water. I had to go to the food court to get soda. In San Pablo casino the servers are everywhere giving water and coffee. I liked Graton better when it was still new.
Great atmosphere for gambling, great food and beverage.
Easy parking and great valet parking services. Pool area and parties are excellent. Expansion going on double the casino area with more restaurants and entertainment venue for theater seating and top entertainment. In the heart of Sonoma County.
As much as I want to give the casino the benefit of the
As much as I want to give the casino the benefit of the doubt I was very displeased with the services of this casino. There were people hogging the machines and then I asked to play and I was belittled by a customer that was taking up two machines but only playing one. I asked kindly to play one and she said she was playing it even though it was obvious she wasn't. I let her have it and came back later. Still the same person was playing one machine but taking up two so I asked security if that was ok and she put in a dollar when they came over after not playing at all before on that one machine. No one was helpful and I am not happy with my experience at this casino. There are certain people taking advantage of the casino and when you ask security for help to use one of the slots they were not helpful at all. I was trying to telll the person hogging both machines that we were both there for the same reasons but they insisted on taking multiple machines but only playing on one. It sucks asking for help from the casino and getting nothing.
Terrible Players Club
This review is for Graton's player's club. We live fairly close to this casino and come there often. It would be fun to stay at the hotel but the rooms are usually over 400.00 a night. In all the years we have been coming to this casino the most reward either of us have gotten is $10.00 free play and that was only once, almost always it is $5.00. Other casinos we go to we get our rooms comped, much more free play, and dining credits and other perks. I'm not sure if it is because we live so close or if Graton just has a lousy players club. I wish they were more generous and reward their loyal customers who live close by.
Not a Winner
Not a happy customer This is not a winner according to Graton Absolutely frustrating Matter a fact is was absolutey outrageous
Worst experience ever!
Worst casino ever! They stop my free play because I wasn’t spending my own money. WTF! I would not recommend this casino.
Worst management and security I've ever seen
Worst casino experience of my life the casino staff and security are a joke and a front some scumbag lifted my car up with a jack and cut off my catalytic converter with all there cameras and security patrolling on bikes and after speaking to there security staff about what happened they started to accuse me of making threats towards them and the casino that I never did I went there that day lost $1500 came out to the parking lot to find out my catalytic converter got stolen then because the security staff weren't doing there job they made up lies and I threatened them and the casino and i had a few other incidents dealing with there security they will harass you they have local law enforcement on there payroll they told me more than once that they can ban me if they don't like the way a person looks that was there reply I told them to quit harassing me i lost over 100k there in about 2 yr time span and im ok with that i was gambling but dealing with there staff and security that was the worst experience read other ppls reviews and there not lying the ppl that run the place are no good wouldn't recommend this place to anyone ever
Luis Tovar approached my friends and I because he said my
Luis Tovar approached my friends and I because he said my friend was stumbling (she was not, she also has huge heels on) they checked our IDs and then asked who was driving we told them our ride is outside and they continued to harass us. He told me I needed to SHUT IT and that's when I began to record because he was clearly abusing his power. He turned into a new person when the camera came out. We are all 21 and had 1 drink. Every time we come to the casino we get ID'd multiple times and there is no problem but Luis Tovar was on a power trip this night.
It all worked out this time .
We both left with 5x more money we came with ! Good day at Graton !
Hands down the worst Casino experience i've ever had in my
Hands down the worst Casino experience i've ever had in my life. Security was unpleasant, the bars and most staff were rude and even kept following us at one point due to suspicion even though we weren't doing anything wrong. We even got dress coded!?! We got ID'd several times and i've just never been so uncomfortable or had such a terrible time at a casino. Never going back again. Don't waste your time or money here.
Machine hoggers
I sent a message to Graton Casino about this, but I am also going to write it here since, according to their history, they are not professionals. I came here to stay for 2 nights, and while I did enjoy the hotel and the location, I was disappointed at how unprofessional the casino staff was. I was playing a machine where it was crowded with tons of people, so I have been waiting to play. While waiting, I noticed that there were only 5 machines, and those machines were hogged up by 3 people the entire day. What they did was hold the unavailable machines that they were not playing and then play the ones that were playing. It was a Filipino lady and two Hispanics (one woman and one man), and since they were holding the machines, people ended up waiting hours to play (these machines have a high win rate or at least a good return on your spending). I spoke with a worker there, and she told me that they can hold a machine as long as there are credits or funds in it, but there was no credit in the machine, so I asked her if I could get it removed since there were people playing, and she said that she could not, but remember that she told me that "as long as there are credits in the machine," and in this case there isn't any credit in the machine, but they hold it. Mind you, there are people waiting for hours to play the machine, and this Filipino lady was hogging all the machines and holding them. I saw this at the might cash machine near the food court. I don't plan to come back to gamble because first, the casino staff is unprofessional and inconsiderate that other people wants to play the machines as well.
The last time I visited Graton it had just opened up.
It was just a casino. I must say that I enjoyed every second of it. I live an hour away and still choose to spend a night there. It has come such a long way. I go there because my husband enjoys casino and I love to go to restaurants. The Slots machines is not why I go there, trust me. The food that I had was amazing. There are also plenty of options outside. I love the rooms and I like that I do not have to go to Tahoe nor Vegas for this entertainment. The rooms are huge, with high ceilings, shower and separate bath. They have a spa. I did not try it but I will be adding it to my next trip there. They offer a lot of services that I enjoy. Yes I highly recommend it. The 4/5 does relate the slots and I must say the atmosphere is wonderful and I could have rated the slots alone the rating would have been 1/5.
Please never play at this Casino because I caught them
Please never play at this Casino because I caught them treating. They are very good at robbing their customers. When the dealer got King high, they called mis-deal after they re-deal, the dealer got three pairs and the house robbing everyone. This is so unfair for the players. Called the floor manager to resolve the issue, all he can said i am sorry, there is nothing i can do. The house won big that hand because after they re-deal, the dealer got three pairs so the house beat everybody at the table. so the main thing that i am trying to tell everyone is that when the house got a small hand they called that a mis-deal. when they got a big hand, they forced you to play even if you dont want to play. This is very bad and the same as treating. please do not come and play at this casino if you dont want to loose money. Keep one thing in mind, the house always win and there are no winners.
Smoking sucks.
..the non smoking area is a joke..old machines in there...people literally eat at the machines just disgusting. Went to see Jo Koy on Saturday paid 120 for my seat....There were no side videos to see who Jo was talking about in the audience felt left out...Just not what I expected
My husband and I stopped here because we were in the area
My husband and I stopped here because we were in the area (We normally gamble at Thunder Valley) We just did not get a friendly feeling at all from dealers or Pit staff, which we are accustomed to at TV. I am Glad we gave it a look and try but won't be back.
I would like to share my horrible experience with some of
I would like to share my horrible experience with some of you of the slot players. As most of you know when the machine showed Ireserve on the screen on the machine, that means that particular machine someone put it ON HOLD or RESERVED, But I sat down on that machine, the screen showed available, and I put my players card and money in the machine and it took it. While I was playing, suddenly one of the slot staff came up to me asked me if possible to play another machine, due to this machine was reserved/ireserve. But the system error. Now the previous player wanted it back. I told him "NO"!!! I'm playing. Then he waked away. Next few minutes later, I got a small hand pay. I was continuing playing that machine. There was an other guy in suit came up standing next to me was the Casino manager Daniel. He was telling me there was a system error. He has to give the machine back to the previous player to play. I told him sorry I'm still playing. He told me if I don't get up, he'll put the machine out of service. I told him this is not acceptable. I have my right to play this machine also. The most important thing was at the time when I sat down at that machine, it was available for me to play!!! Also the manager used his power bullying me to get out otherwise he'll put it on "Out of Service". He actually did that in front of my face. So I got up and told him I definitely will file a complaint against you for your rudeness and wrongful unfairness action. Next day, I did called the management customer service line file the complaint. It has been a week now. I have not heard back from management following up on this. it made me feel like the casino doesn't care about the SERVICE. Overall: How could a casino manager made a such wrong decision like that?? He wasn't professional handling the situation. Everyone goes to that place should be treated equally and not mistreated. The service is bad. Definitely not recommended
This casino slots are really tight I came with my
This casino slots are really tight I came with my boyfriend we lost a lot of money won nothing will not go back here please don't wasre you time on my birthday I got no slot play every casino I been would give you something on slot play my birthday was bad I lost slot of money don't waste your gas time or money it othere better casino the food was the best part of my trip
Dumbest and lamest casino I've ever been to.
..very nice in the inside and outside but they don't allow kids in the entire facility. Not even the restaurants, I wanted to eat at the Bistro for lunch which has good food, then play a few hands and had my wife and kids and they said no, can't even be on premises or hotel etc. They tried to say since Covid that's why, it's 2024! Stop trying to use that lame excuse! Obviously wouldn't bring my kids to casino floor to hang, but every Casino in Nevada, Jersey, every one in America can let kids walk the facility and go to the restaurants etc. I hope they go out of business for such a terrible policy. Wake up losers
Rapidly Growing
This place keeps getting bigger and bigger. More hotel facilities, more of a resort. And then there is the increased development all around the casino. It is rapidly becoming a little city. The casino is good, lots of slot machines, enough tables, and some good food. Plan on eating a meal here. All the games you might want.
Don’t go
This hotel treats their guest horribly. I would never come back here, nor would I recommend anybody to be at this hotel. The food is average, most of the people are nice. However, the overall experience is not good.
Highly recommend for a night or two.
This casino is located in a great location if you are visiting Sonoma or Napa. Nice selection of restaurants. Video poker at the small bar near casino entrance had a nice selection of games and denominations. Pool bar was very nice. Rooms are beautiful! Highly recommend visiting here.
Never will go here again
I have rheumatoid arthritis and sle (lupus) and i was kicked out because I walked “funny or as I was intoxicated”. I dropped a cup of ice because it was as cold to my skin yet I was discriminated against due to my disability.
Rohnert Park's Best Hotels that are most frequently booked by customers of Graton Resort and Casino Rohnert Park
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
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