Horrible very unprofessional manager - Greenstreet Cafe Miami - Buy Reservations
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🤮 1/5 - Horrible very unprofessional manager
By 👻 @Gordan J, 01/03/2023 3:00 am
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Went in there for my birthday, sat down ordered a beer and wanted to get some food. Right away i started ordering off things and right away the bartender tells me “we don’t have that.” totaling about 7 items (basically all the red meat was unavailable.) I then stated okay then ill just have the beer as I wanted to go somewhere else to eat. Once I paid with my credit card on the hand held device, it specifically asks “how your experience was,” and I select it was awful to have that many items not available off the menu. Seconds later after pressing complete, a gentleman walks out of the back of the restaurant and stands in front of me and says, “hello, (very aggressively) did you just leave a bad review for us?” I said excuse me? He aggressively repeated the statement. I then asked him, who he was, I then asked what his title was because normally (and I’ve worked in food and beverage for 12 years) in that position a person comes over politely and excuses their interruption and gives their name and title which this unprofessional manager did not. He then told me who he was and I then told him that I did leave that review. He told me rudely “okay that device is not to leave bad reviews about the restaurant and the food, its only for bad service from your server.” I told him but I didnt like the service. He reiterated that the device is not for that purpose. I just finished my beer and left. Horrible time, will never go back.
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