Severely disappointed by the handling of the situation - Haven Rooftop New York - Buy Reservations
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🤮 1/5 - Severely disappointed by the handling of the situation
By 👻 @Annmarie B, 03/19/2022 3:00 am
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I made my appointment for this restaurant via open table and did not realize that they were extremely strict with business attire/casual. I went on March 19 2022 to celebrate an pre-birthday for my son. When I got there they said i would not be able to go in because i have on athletic wear. I made them aware I came all the way from the Bronx and if an exception could have been made. The security guard who i found out later name was Gabriel told me no exception. Told me I can go to H & M and buy clothes to be let in. I left called and explain to the young man whose name I don't remember the situation and he says let him speak to the manager. He then came back on the line and said he will speak to the security guard and they will make an exception. When I got back there Gabriel said the young man on the phone has it wrong and he Gabriel is the manager and no exception will be made. I then call back and told them their website clearly stated exception can be made, which I was then told during the height of cov19 they did. As of this writing they still had on their website manager can make an exception. I honestly strongly believe race was involve. Both my son and I are black and I truly believe this was racial discrimination.
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