AppointmentTrader FAQ - Hillstone Santa Monica - Buy Reservations
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Hillstone Santa Monica Reviews from The Last Year
Solid Consistent Service and Meals
Consistent quality and service. If you’re looking for a great meal and want to ensure that you have attentive service look no further. Also a bonus you can order sushi as an appetizer and the quality is much better than most places almost close to sugar fish. A well rounded menu and a good experience just ensure you make reservations or the wait times can be quite long without a reservation.
Waited an hour and a half, got a notification that table
Waited an hour and a half, got a notification that table was ready. Checked in, waited another 30 Minutes, then decided to leave. Very odd system and seems like they were letting people just skip based on if they knew them or not.
I came with my family on a Tuesday night.
We put our name on the waitlist and our hostess told us the wait should be 30-45 minutes. After over an hour we received a text saying a table was ready for us and to see the hostess. After doing so, we proceeded to wait at the front of the establishment for 17 minutes before walking out the door. Cannot imagine how good the food must have to be to justify this sort of treatment from the staff.
Fantastic impressive new foodies! Artichoke was best I've
Fantastic impressive new foodies! Artichoke was best I've ever had ! Can't wait to return!
Excellent food and service.
Had a great dinner. Friendly knowledgeable servers. Will visit again.
This place is so overrated.
I ordered two French dips to-go and paid $61+ inclusive of taxes. The food was available for pick up on time - cool. As I'm walking out, I notice that there are no French fries. When I ask about this, the hostess tells me that for take out orders, fries aren't included. Wtf. You serious? On top of that, they cut back their portions now from what used to be a full sandwich to now three, tiny pieces. Oh yeah, to-go orders also exclude horseradish. What a rip off. This was never indicated in their shitty website when I ordered online. This place is also annoying with their bullshit dress code, which they constantly remind you of when you walk in, on their website, online receipts, etc. Hey Hillstone - you guys are a tier 3 restaurant with a menu that hasn't changed in 20+ years. You aren't in Beverly Hills so get off your high horse about the dress code and the bullshit attitude with your hostesses. The patrons in the restaurant aren't even impressive and aren't dressed to impress, and neither are your employees. Finally, if your hostesses are going to continue to have attitude and act like elitists, you should at least hire ones that look like models, not average, 10-15 pounds overweight. Your restaurant is trash and should stop ripping off customers. "No fries for to-go orders"...smh go f yourselves.
Excellent service, good food, fast, clean.
The only problem is, salmon is not wild anymore, I loved it
This place is the best spot to eat at in Santa Monica.
We have been coming here for years and everything on the menu is good. We typically venture between the spinach artichoke dip (my girlfriend's favorite) and tuna tartare (my favorite) and the chicken sandwich (also my favorite). The French dip is also great. You can't go wrong with any of the sushi or salad orders either! The servers are very professional and this place prides themselves in very good customer service, and they very much deserve it. The wait staff always smiles and checks up on you and you will never go without a full glass of water! Ambiance is nice as well and is very lively. 9/10
Everyone's table had the artichoke dish and there's a
Everyone's table had the artichoke dish and there's a reason why! It's so so tasty! They have this parsley flavor and dried crispy parsley on top but let's talk about the sauce omg!! Get a side of fries and dip!! And thank me later! There's a lot of seating it's definitely a Santa Monica vibe here. Steak is good and cooked nicely! Service is great as well
Michael and Jessica are seriously the best servers in the
Michael and Jessica are seriously the best servers in the whole world. I've known Michael for ever by coming here and he always takes care of me. I recently just met Jessica and she is just as sweet. Also, the food is always always always solid and good only thing that I miss is the jicama and peanut sauce salad please bring it back and my friend wants the cornbread back in the macho salad but honestly more importantly, the jicama and peanut sauce salad.
For years- I mean at least 20 or more, I came here to enjoy
For years- I mean at least 20 or more, I came here to enjoy their Hawaiian ribeye with their fabulous baked potato. The memories me and my friends had were good ones dining there. Now they have discontinued the baked potato, jacked up their prices and sadly I refuse to go there ever again. Whoever is in charge there should be fired, they will continue to lose faithful customers. At least bring back the baked potato-until then good riddance.
You will be very happy! It's right in Santa Monica
You will be very happy! It's right in Santa Monica promenade, food was fantastic, service was excellent and ambience was sexy. Can't go wrong with dessert great place for a first date.
Made a reservation for my boyfriend's birthday.
When we got there we were turned away because he had a hat on. You can just look at the pictures and see patrons with hats on. I was utterly disgusted by it.
My favorite classic restaurant group since forever.
From the east coast originally, I was obsessed with Houston's in Maryland. Hawaiian ribeye, smoked salmon appetizer, house salad with buttermilk dressing, the cheesy bread. Food is always consistent and delicious. Life long fan forever!
Love this place ! Best sushi ! All food is great.
It is still one of my favorite places ...after many years!
As aLways, the food was wonderful.
The artichoke is my all time favorite, never disappoints. I tried the sushi for the first time and loved it. Had the spicy tuna roll and the coconut shrimp roll. Both were fabulous. What made the day was our server, Oliver. He was an excellent attentive waiter but our delight was in our conversation with him about what brought him here. Charming accent, bright and personable young man. He made our visit to Hillstone a 10!
SAVE YOUR MONEY. GO ELSEWHERE
This spot IS NOT a great night out. Food sucks and WAAAYYYYY overpriced. Management is a bunch of idiots who could care less about the customer experie nce. but the servers are nice and I feel sorry for them that they have to put up with bad management. I feel bad for them. Whatever you do, save your money and do not eat here. I'm sure they'll try to take this review off, but beware.
Delicious meal
The most delicious meal I have eaten since being in California!! Niels did an amazing job selecting Our menu!!! Artichokes deviled eggs- OUTSTANDING!!! Highly Recommend
Craving the kale cashew salad!
Excellent food and service. Kale cashew salad was fantastic. We should have ordered the grilled artichoke as it looked like every other table knew to! We were there for early dinner, 5:30, and it was packed. It had the vibe of a known, local restaurant. Felt like lots of locals. Very non descript from the street but don't miss it!
Santa Monica's Best Restaurants that are most frequently booked by customers of Hillstone Santa Monica
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Newbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answer