Wonderful location, beautiful hotel, but some issues - Hotel - Restaurant - Vinotheque Gredič - Trade Reservations
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🙂 4/5 - Wonderful location, beautiful hotel, but some issues
By 👻 @Tamara V, 09/02/2019 3:00 am
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We were stunned when we drove up to this beautiful boutique hotel, it really is something special. The room was a nice size and the bathroom was very modern and convenient, bed was also very comfortable. Relaxing by the pool while overlooking the vineyards was pure bliss, especially with a glass of wine from the magnificent cellar in hand. There is also a terrace, where you can spend your evening. We felt right at home and loved the decor of the place.
Sadly, we had some issues. The biggest one was the aircon. The system in the room does not work properly. We set it to the lowest temperature, but it was still boiling hot in our room so we could barely sleep. When we asked about it, they said the aircon was inside the walls and didn’t work that well. We got a better fan than the one that was standard, but it leaked water. When we signalled that, the lady brought an extra towel, shrugged her shoulders and hoped for the best.
Breakfast was on the small side, but good quality. First day they offered us coffee and asked if we wanted eggs, the next day we were ignored. So we asked for coffee, which didn’t seem to please the only staff member hovering around the buffet. Maybe it wasn’t his job, but there was no one else available. And they didn’t ask if we wanted eggs that time, while they did ask other guests.
If everything would have worked properly and if the service had been better, it would have been heaven. Sadly, this was not totally the case.
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