Luxurious with great customer service - Hôtel le Vallon de Valrugues & Spa Saint-Rémy-de-Provence - Trade Reservations
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- Any Room Type
- Any Comfort Room
- Comfort Room (24 Sqm Double Or Twin Beds Ac Free Wi Fi)
- Any Deluxe Room
- Deluxe Room (24 Sqm King Or Twin Beds Mountain Or Pool View Ac)
- Any Suite
- Junior Suite (33 Sqm King Or Twin Beds Garden View Ac Free Wi Fi)
- Suite Deluxe Terrace (40 Sqm King Or Twin Beds Mountain Or Pool)
- Suite Of 70 Sqm Located In The Hotel Gardens. Double Room ()
- Suite Van Gogh (110 Sqm King Bed Private Pool Alpilles View Ac)
- Any Villa
- Villa Aurelie (130sqm 2bd 2 King Private Pool 1500sqm Garden)
- Villa Clemence (170sqm Main Villa 2king Private Pool 3000sqm)
- Villa Leoni (200sqm 3bd 3 King Private Pool 1500sqm Garden)
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😍 5/5 - Luxurious with great customer service
By 👻 @Majken S, 04/07/2024 3:00 am
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We had such a wonderful stay at this hotel- we booked Villa Leoni as a getaway for my mom’s milestone birthday. It was spacious and well-kept. Their bed was nice and plush, had great sleep after a long day of going to different places. We had the most attentive private butler, Quentin, and he made our 4 day stay such a breeze. On our second day, we were out on a whole day tour of Provence- when we returned, we noticed a gift box on our kitchen counter- on the note, they apologized knocking over my sister’s travel-sized perfume while cleaning and replaced it with a full-sized bottle of the same perfume. To be honest, we really would have been fine without the replacement as we know accidents happen- but the gesture was certainly appreciated and wanted to express our gratitude for trying to make things right. Excellent customer service surely makes this property stand out. We had dinner at their restaurant and it was very good! They always had a wonderful breakfast spread- we tried room service one morning and did the buffet the following day, and both times were splendid. We loved how a shuttle was available to take us to town, as well as to and from the hotel when we used their sauna and steam room late in the evening. The property is beautiful and serene- perfect place to detach and unwind. We would definitely return to Le Vallon de Valrugues in the future. Thank you for the most pleasant stay!
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