Wonderful food but the service was spotty, especially from the bar service. - Hyde Park Prime Steakhouse Northville - Buy Reservations
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😒 3/5 - Wonderful food but the service was spotty, especially from the bar service.
By 👻 @BHartMich, 04/17/2024 3:00 am
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We have been to Hyde Park several times, but were frankly disappointed this time. The food was really good as usual, but the service was not anywhere near what patrons should expect at a high end restaurant. Prices are high which is fine, if everything is outstanding. Our experience this time fell well short of that last night. It started with getting drinks from the bar. Very, very slow. We were sitting in the bar area, and it did not look like the bartender was particularly busy. We asked for a couple of glasses of champagne, and then waited over 10 minutes to get them. We had similar experiences when it came to getting glasses of wine for dinner. The food arrived as expected and as I said, the flavors and presentation were very good. It is just that the overall experience was a disappointment and way below expectations. Our wait person was pleasant enough and apologized for the slowness, but nothing improved later. The manager came over to greet us and to see how our meals were. That was nice, but when we told him our concerns, no improvement was to be seen. We still waited overly long for a second glass of wine to be poured from a bottle. The excuse was they had one bartender working that night. My issue was we could see her working, and she was not exactly rocking it. We will pick another place for our next nice steak dinner out. There are many nice options near us in Northville.
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