Poor service - Jiang Nan Spring Alhambra - Buy Reservations
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🤮 1/5 - Poor service
By 👻 @Sam Ch., 12/25/2020 3:00 am
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Jiang Nan Spring's phone ordering and pick up system is really bad. They gave me a pick up time. When I arrived, a staff member looked for my order and couldn't find it. She went into the system, printed-out a receipt, and made me pay. I waited in the corner for 40-45 minutes. When I asked to talk to a manager, they told me "we are all busy. She cannot come." I was very dissapointed and asked someone who looked like the owner if this was his restaurant. He told me he was the owner. He heard my concern and said, "Sorry. Write down your phone number and we will contact you for a promotion or discount." I have been waiting for a call or text and nothing. Poor customer service and NOT near a Michellin grade restaurant. I don't recommend this restaurant to anyone.
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