So disappointed - Krasi Boston - Buy Reservations
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🤢 2/5 - So disappointed
By 👻 @BostonMike617, 11/17/2021 3:00 am
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After wonderful experiences at Committee and Greco we were so excited to eat at Krasi for the first time with my niece visiting from Ireland. We were delighted to have secured reservations for Wednesday night dinner for the 3 of us. The restaurant was thoughtful enough to confirm the reservations in their dining room the afternoon of our dinner celebration. We arrived early for our 7:30 reservation and were informed that only outdoor seating was available. As it was 47 degrees outside we preferred to have the table in the dining room we had reserved. We were informed that our table was not available but that if we waited outside for 30 minutes we could have two stools at the bar. When I asked how three of us could dine at the bar with 2 stools the manager told me simply that he could not accommodate us. He again offered us a table out side - the outside seating area was empty. I asked were all the other guests with outdoor reservations were. He responded that he had been able to accommodate them in the dining room and that the tables were full because of a wine tasting event. I asked why he had accepted our reservation and confirmed it if he was not prepared to accommodate us. He was disinclined to talk further with me and said he had guests he needed to attend to. I had been so excited to dine at Krasi but we were treated so badly by the manager who had no interest in seating us and seemed totally unaware of the implications of denying us our reservation and ruining an evening that we had planned at his establishment. Until now, I have only ever written restaurant reviews based on my opinion of the food - I am sorry to say that I will never eat the food at Krasi because of their appalling treatment of me, my partner, and my niece.
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