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Kuukum Tulum Hotel Tripadvisor Reviews
Latest Reviews On Tripadvisor
8 Reviews
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AN EXCELLENT HOTEL
My family and I really enjoyed our visit to Tulum, the hotel we chose surprised us a lot. It is far from the city and close to the jungle, it is very quiet but we really enjoyed the pool and our terrace with a private pool.
Be the first to Replybeautiful hotel
I found everything wonderful, the villa is very quiet, the beaches are fabulous as well as the bars. My room was on a high floor and the pool had a view of the jungle. I loved everything from the moment I arrived, I was greeted with a smoke called copal and the staff escorted me to my room in a very friendly manner.
Be the first to Replythe kuukum is a relic in tulum
I fell in love with this hotel, the jungle, the jungle view, the beaches of Tulum and the very happy people. The hotel staff was very friendly and helped me get to the airport. Bikes to rent at reception are a plus for going to the beach and the city center. Taxis were very expensive and I didn't like that.
Be the first to ReplyKUUKUM IS A WONDERFUL
A hotel in the middle of the jungle, I really enjoyed my room with the tranquility that is the hotel. The staff very friendly with the noise of the fountain. I really enjoyed the main pool and that view of the jungle was the best.
Be the first to ReplyReal treasure to be found in a maze of modern streets
Magnificent room on two floors with balcony and private swimming pool in addition to a beautiful swimming pool. Very modern decoration in an exotic garden. The staff was very friendly and helpful. I loved the bikes to rent to visit the center and the beach of Tulum.
Be the first to ReplyMassive rooms and super clean!!!
After arriving late at the hotel we were greeted by a very friendly member of the front office who was very helpful in showing us around the hotel and the room which by the way was huge. The front office manager Octavio was super nice and accommodating and it was actually quite refreshing as I came to Tulum and Cancun many times and I always felt that people didnโt go the extra mile. Not in this hotel. I am always greeted by everyone who works here with a smile and everyone is eager to help. The rooms are massive, over 100sq meters most of them with private pool. The price I also found is very attractive compared to other hotels. My suggestion, stay here to be comfortable and rent a car to drive around the beautiful beaches
Be the first to ReplyBest oasis in Tulum
This was the most beautiful experience. The service is excellent. Rooms are spotless and beautifully curated. I wish I had found it sooner! I hate to leave. The privacy and quiet was much needed. I felt very safe as there is an overnight security at the front. They were very helpful with my transport to my next country. Love love love
Be the first to ReplyHorrendous
I would not recommend this hotel. We booked 2 weeks here and spent 2 nights there and left, none of the doors locked to our room. It is literally on the side of the street so anyone could have walked in, none of the facilities were open and they kept saying they would be open later and they never did & then when we told our holiday rep this and made a complaint the hotel then said it was due to covid. The restaurant and bar shuts at 2pm which makes no sense at all. Our room was filthy you can tell the rooms were knocked up quickly there are so many faults. When we told the receptionist that we didnโt feel safe in the hotel and our doors donโt locked and that we were unsatisfied, they did not care at all and told us we should tell our holiday company. We stayed there 2 nights and left and they didnโt offer any refund what so ever and when our holiday company tried to get in contact they wouldnโt answer. Iโve never wrote a review but this hotel was a massive disappointment.
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