AppointmentTrader FAQ - La Grotta Ristorante Atlanta - Buy Reservations
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La Grotta Ristorante Atlanta Reviews from The Last Year
Everything is so amazing at La Grotta.
The service the food and environment is incredible. I had to try everyone's food. My only issue was not enough vegan choices since we had someone vegan with us. For me a non vegan I give the
We come here for special occasions because it is a bit
We come here for special occasions because it is a bit expensive, but the food, service and ambiance is stellar. Can't recommend this place enough!
What a cool restaurant, you wouldn't even know it existed
What a cool restaurant, you wouldn't even know it existed by the way it looks outside. It has a cozy, romantic vibe, perfect for a date night. The service was very good, our servers were attentive and knowledgeable about the menu. The food and drinks were awesome. A lot of the food we had was ordered to share and everything was very tasty. Really happy we were able to get in with a group of 6. Will be back.
Very charming, quite atmosphere.
Gives you the feeling of being in Italy. Building feels very historical that's what makes it special. Service was immaculate as you would expect. Jorge, Jonas and young Jose were excellent servers. Food was very good. No explanation needed. My son mocktail was very good. It was made with ginger beer. Dessert. They knocked it out the park!!!
My wife took me here for my birthday.
I don't understand how this place can give any bad reviews. People have complained about the food not being good. They must have not know how to order. The place is odd when you pull up because it's in a regular residential building but once you go downstairs the ambiance is wonderful. A quaint environment with a nice terrace. The food was amazing. The service was good and I loved it. I ordered a traditional Italian dish and it was so good. The waiter was knowledgeable and gave us a free Peach Bellini for my birthday. I loved it and it had a nice upclass atmosphere that you don't get with all restaurants and I can't wait to go back. Go here. You will love it but order REAL Italian food.
Disappointed in service.
We had 8:15 reservations from a month prior and we still had to wait for 15 minutes. Service was slow, it took forever to get a round of drinks. The waiters never came back to see if everything was okay or if we needed anything. I had the pasta with broccoli rabe and sausage and that was excellent. My husband had the fillet and it was not the best he ever had, below average. So disappointed after all I had heard about the place.
Let me start by saying what most other folks start by
Let me start by saying what most other folks start by saying when leaving a negative review: I usually don't leave these. But, when you dine at a restaurant which takes months to get into due to high demand leaving rare slots for reservations, you expect a meal that is memorable. This meal was memorable, unfortunately not due to the quality or taste of the food. From the moment we walked in, the valet did not appear to want to work, and when asked if the car could be parked closer he asked for a $50 tip. Our initial server had responses that were condescending when we attempted to order a bottle of wine, in addition responding in short questions that would seem to be normal for a first-time diners at this restaurant. Maybe he was just socially awkward, hard to know. I ordered the steak. Yes I know this is not a steakhouse, but the Italians in some regions are particularly known for their steak, and being a restaurant that is of some reputation that we were under the impression of, I ordered it medium rare. The ends were burnt, and the majority of the cut of tenderloin was grainy and chewed like a medium well. There was a dash of pink in the very center of the cut. I am not a steak snob, but I do expect a fine dining establishment to cook the meat accurately to medium rare. The manager came over and attempted to explain to me why my cut of meat was medium rare, and did so also with a condescending undertone. This was not appreciated, and I ended up canceling my order altogether after they offered to replace it. This ruined the experience for me. I shared and tastings of the dishes ordered by those at the table with me, and I wish I could say that maybe I just ordered the wrong dish. I am old Atlanta, and I expected an establishment such as this to carry old Atlanta values. Based on the quality of the food and the type of service, this seems to be catering to new (non) Atlanta. I'm not a food critic, nor do I really follow them. But, I cannot help but think about the recent reviews Keith Lee left for the few establishments he visited while in Atlanta. Restaurants need to start earning business again. $400 not well spent. They did not charge for the steak, and offered us a couple of extra scoops of gelato. The manager additionally came over and apologized. Unfortunately too little, too late. First impressions are everything. I will not be coming back, nor recommending any of my loved ones to waste their time waiting for a disappointing reservation. Oh and ambiance: waspy. There you go Yelp.
Amazing.
Great food and atmosphere. A little loud but service is too notch. Have gone back
Some of the best Italian food in the City of Atlanta.
Always has great service. The only down size is on Valentines Day a set menu. There was one one pasta selection. Wish is was regular menu.
I've loved La Grotta ever since their additional location
I've loved La Grotta ever since their additional location at the Perimeter (no longer there). The buckhead restaurant is equally nestled in a beautiful nature filled patio with the same best ingredients and delicious truly italian dishes made to perfection. A perfect spot for a romantic dinner night.
As always, La Grotta remains one of the best Italian
As always, La Grotta remains one of the best Italian restaurants around. The atmosphere is classy, so please dress accordingly, as people go for both the atmosphere as well as the food/vino. The super tuscan vino is great if you are looking for a new wine to try, you can order a glass or the bottle (I recommend bottle if there are 3+ in your party it ends up being cheaper than individual glasses). The sacchetti as well as the pappardelle are both wonderful dishes. The gnocchi is cooked perfectly if you are a gnocchi fan.
Amazing foods with good service, the place is chilling
Amazing foods with good service, the place is chilling absolute heavenly and good place for couple or family
Dont judge a book....
Pull up to a 60s apartment building. Take the elevator to the basement. Find yourself in an initiate setting with amazing service and incredible food. Everything was wonderful from start to finish. Can't wait to return!
Great Evening!
Great food, great service, wonderful ambiance. The valet area was a little backed up but they were moving quickly. Getting into the building to the elevator and down through the "brick walkway" added to the unique experience of finding the restaurant. We definately plan to return soon, anxious to try their outdoor dining.
Hands down, the best restaurant in Atlanta! Always our
Hands down, the best restaurant in Atlanta! Always our choice for special occasions or out of town visitors. Especially love the veal scallopini and the mussels.
Overall, great experience if you want an elevated Italian
Overall, great experience if you want an elevated Italian meal. Highly suggested for nice dinner dates or meals with extended family that you'd like to impress. Service was friendly and helpful in giving suggestions to even the most inexperienced in wine selection.
Disappointment
Is this place over-rated or have we just not yet found the right entree? We went to La Grotta years ago and can’t remember why we never went back, but perhaps we had the same food experience. The ambiance and service were top-notch. No problem there. Bread basket was decent. Wine suggested by waiter after I told him what I like was excellent. We had an off-menu 3-pasta sampler as our starter. Loved the lobster pasta, the bolognese was excellent and the ravioloni good. So far, we were happy campers. Then our entrees arrived. The chicken parm showed no finesse. As one of the least expensive entrees, we figure it’s on the menu for those who are not very adventurous with unsophisticated palates. It was served with a ridiculous pile of overdone pasta on the side. Dover sole was decent, but perhaps showed too much restraint with an almost non-existent sauce. The veggies that came with the sole, however, were perfectly cooked and seasoned. It was a birthday celebration and tho there was a candle on the dessert, we were charged for the three scoops of sorbet on a dish with a candle in it. With the high prices here, you’d think they could afford to comp a couple of scoops of ice cream.
Fantastic service and ambiance.
Damien was our waiter and treated us like family. 5/5 recommend visiting this Buckhead gem!
Delicious!
Food and service were excellent! Highlights were the veal Parmesan and add red pepper flakes, diavolo calamari, tuna carpaccio and sacchetti. The location is in a weird spot.
Best Italian restaurant for a special evening
We visited with another couple. It is downstairs and a bit after a maze to find but once you’re in, it’s beautiful. Our waiter was professional, but also warm and friendly. The service by every server was unfailing perfect. My husband and I both ordered pasta dishes. Both were very good and the portion size was just right. Our friends both ordered veal dishes which they enjoyed. Dessert for my husband was tiramisu which he described as “light and chocolate-forward “. The dinner was faultlessly paced. The room is lively and romantic. We’ll definitely return.
A gem
The entrance of the property which is in the basement made me nervous. But after following the breadcrumbs and finding the restaurant I was delighted. It feels more like a restaurant from the seventies, which cares about each customer like they were their most important - A lost art. The service was over the top and the food was every bit as good. I will visit again.
Best Italian Food !
Probably the best Italian meal we have had, even better than many restaurants in northern Italy. Everything we ordered was delicious.
Best Italian in Atlanta
This is the best Italian restaurant in the City of Atlanta. Truly fine dining. The menu and wine choices are fantastic and if you don't see something you want, simply ask and more often than not they can prepare it for you. The food is delicious, and the service is impeccable.
Fantastic!!
Found this gem through trip advisor while in Atlanta on business. It is wonderful, so rare to find a restaurant that does everything and I mean everything to perfection starting with the attitude of the valets down to the dessert menu. As soon as I saw the menu the first night I immediately booked the next night. They allowed us to split everything so we had four courses each night and tried a good part of the menu. Every course met or exceeded expectations. The service is truly professional, very friendly and accommodating. The wine list is very well chosen, extensive and fairly priced. I wish I could eat here weekly. When in Atlanta do not miss this place.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answer