My real rating is somewhere between 3 and 4. - La Maruca Madrid - Buy Reservations
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Madrid's Best Restaurants that are most frequently booked by customers of La Maruca Madrid
Ranked #19 in Madrid's Best Restaurants.
😒 3/5 - My real rating is somewhere between 3 and 4.
By 👻 @Jerry S., 09/12/2017 3:00 am
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Atmosphere: 4.5Music: 4.5Food: 4.5Service: 2Wine and Spirits: 2We found the patatas bravas and the short rib to be delicious. Both were unique and demonstrated a great deal of skill and experience in their execution. The environment is very relaxed yet upscale, with one part feeling like a living room and the rest modern minimalist but displaying a very cool graphic of silhouettes extending the length of the space. The music was perfect--the only improvement would be for there to be a live musician, maybe a pianist or jazz guitarist based on the style of music they chose. The real problems were the following:First, they had a full bar yet were completely incompetent when it came to utilizing it. They claimed they didn't know how to make any cocktail except a mojito. I proceeded to try to tell them how to make a very simple cocktail, and they sent someone from the bar to our table who set up a little table and proceeded to completely butcher it. (This of course was a very expensive process and ended up being one of the worst cocktails i've ever had--it was reminiscent of freshman year of college). Second, the overall service is astonishingly bad. They don't have you taste your wine before doing the full pours, they come abruptly and grab the plates from you without asking if you're finished and even after indicating you aren't finished they still proceeded to pull them away from me, making me feel like a beggar or something lol... There is no manager in sight, and the whole time our waiter was walking around aimlessly, appearing to be texting on his phone openly for everyone to see. He didn't look up ever, so we had to flag him down any time we needed attention. Overall, I would go back, I just would hope to see better service and I'd bring with me a precise recipe for the bartender to try to follow to make a proper drink at their beautiful bar that has completely gone to waste.
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