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🤮 1/5 - Refuse to void credit card transaction on their terminal
By 👻 @sft.s, 02/11/2021 3:00 am
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Visited on 7 Feb for my CNY reunion with family. After meal, they charged me twice, and voided one with a slip for me. However, this was not voided on their terminal and the hold amount on my credit card still sit in my credit card today. It appears they don't expect people to make purchases during CNY period. Despite repeated pleas and calls for them to void this transaction on their terminal, they did not do so. Spoilt my reunion and I will never go back there again. BTW their aircon in room 12 upper floor was not functioning properly also. Ridiculous place.
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