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LPM Restaurant & Bar London Tripadvisor Reviews
Latest Reviews On Tripadvisor
28 Reviews
0 Replys |
LPM is just OK - not a top choice in London
Good was just OK (odd recipes) and service was not at the level expected for a £300+ meal for two. Seems like no one is overseeing what’s become of this place
Be the first to ReplyLOVE LPM London
The Restaurant LPM is absolutely fantastic from the food to the service amazing. Visited the sister LPM in Abu Dhabi equally delightfull
Be the first to ReplyExcellent dinner
Amazing dinner at LPM, everything from the service to the food itself was sublime. I was apprehensive due to the masses of reviews about bad service, however they were completely disproven last night. The waitress came round with a basket of warm bread, delicious with the tomato infused olive oil, and then we proceeded to the bar to view the presentation of the Trinity cocktail which we’d ordered (a fun addition to the experience). Their signature Tomatini cocktail was also delicious. Then came the warm prawns, yellowtail carpaccio, baby chicken, tomato gnocchi, and broccolini- everything we ate was perfectly cooked and tasted wonderful, the baby chicken was especially good. The service was extremely attentive, as soon as our water glasses were empty they’d be refilled almost immediately and the bread basket came round another few times. Dessert was the apple tart, again a delicious dish (I loved the vanilla ice cream it came with). The washroom was also immaculate, the Aesop toiletries were a nice touch also. Overall one of the best meals I’ve had in a Mayfair restaurant, certainly not one to miss and definitely not style over substance. Would highly recommend LPM, thank you to all the staff for a wonderful evening
Be the first to ReplyBe kind
Tell to the staff specially to Lui be kind to the customers. Thanks. He ruined our dinner night!!!!!
Be the first to ReplyDon't be fooled by the location
Attitude sucks as much as the food. Wanted to sit indoors but nothing was available. Ok, sat outside. Noticed a young woman arrive, look around, appearing to decide whether to eat there or not. She goes in and immediately thereafter, shown to a table outside. After a few minutes negotiating with staff, back she went and they seated her indoors. You win some you lose some. We lost. Not terrible outside. Except the waiter - superior attitude and when all we ordered was two glasses of wine and two starter salads he was clearly unimpressed having to waste his time with us. Upsized the salads to an entrée size without asking, which incidentally were awful - simple Nicoise salad - hard to screw up. They did this successfully. Not sure what they did with the tuna which was gray in color and tasted pickled. There are so many better places!
Be the first to ReplyHidden in the side streets
We happened to see this restaurant walking through London. We decided to give it a try. The food was delicious, the service was excellent, really worth the price.
Be the first to ReplyDisappointed, bad service
Very bad and disappointing service, served the starters in a random order by bringing everything separately and forgot to serve the mains, when asked again they said that they forgot about it and it’s too late for them to get the order in the kitchen. We ended up having no main dishes but only sides when other people were still getting their food. This is just unacceptable from such a restaurant as we always expect the best from them, it is the second time in a row that a problem with service occurred and the only gesture made was to remove the service charge which I refused to pay in the first place. The food is known for being excellent but as long as they forget half of the order there is no point of returning. If anyone from the LPM team is reading this, you should focus again on improving your service and staff manners as this is not what we sign for.
Be the first to ReplyGood but not Excellent
The meet and greet staff were very friendly and professional and lead us to a lovely table at the back of the restaurant. I am glad that we did not sit by the door, because the street outside was full of people, smoking cigarettes and cigars and generally making lots of noise. The tables are very very close together and I did think that it would be impossible to get a wheelchair through the restaurant. My friends had the escargots and apparently they were average, not garlicky enough. My salad niçoise was utterly delicious and better than the one they serve in Nice in the south of France. It took them a while to bring the marinated peppers and eventually, after a couple of reminders, they arrived and were simply divine! The Dover sole was lovely, the sea bream even better and if that’s not enough, the star of the show was the potato dauphinois. Heaven on a plate! Now the not so good part of the review…. I am not a fan of the food arriving when it’s ready, which meant that one of my party had to wait for their course and as the others were finished theirs, the remaining dish arrived and she had to eat alone. It also made the whole meal time a lot longer and the evening later. The bathrooms. Awful The middle one had no toilet paper at all at 6:30 pm and the door was difficult to lock. The flush was terrible. Work it out for yourself. Not nice. Back to the good bits again as I want to finish this review on a positive note. We loved the food and would definitely return and hope that the same staff are there again. They were brilliant especially the lovely Romanian lady who marvelled at my attempt to try speaking in her mother tongue! Un grande merci to all at LPM (its mystery that you don’t call it La Petite Maison!)
Be the first to ReplyAvoid
Reservation made at the end of May for our visit 9th July. Heat & humidity in London was close to unbearable this weekend. Dress code - smart casual. My partner and I arrived to be told we couldn’t be admitted due to my partner wearing chino polo shorts, we were told ‘we have a strict dress code’. We were told if terrace seating was available we could sit outside (presumably so not to cause offence), however, due to staffing issues, no outdoor seating available. I asked if this strict dress code applied to baseball caps, to which I was told ‘most definitely’. I kindly pointed to a gentleman sat dining in a baseball cap!!! They obviously pick and chose who to allow in and who to refuse entry. Discrimination at its finest!
Be the first to ReplyGood food, customer relations could be improved.
Came here with my boss and his wife (from NY). They arrived late and we knew we only had the table until 20:30 but we ordered quickly and the food was very good when it came. We decided to share and the starters were lovely, especially the artichoke - a revelation as I would never have chosen this!! Main courses were also very good, the Sea Bream and the Turbot standing out. Only problem came when we tried tio order another botte of wine and were told we couldn't have it as we wouldn't drink it in time- we had 20 minutes left! One bottle of wine would be four glasses and that would have been no problem. The Maitre'D was unecessarily rude, and loud, about the whole situation. Ultimately they actually let us keep the table for the rest of the night!! We sat there for another 90 minutes eating and drinking and had a lovely evening but the 'little episode' could have been handled a little better!
Be the first to ReplyAvoid at all cost
I booked the restaurant for an important client meeting which we needed to reschedule because of the recent snow and travel challenges. When my colleague called to make the change the restaurant informed her they would be charging £100 anyway and promptly took the payment from our card. The worst bit was when the lady on the other end of the phone laughed at my colleague when she asked if she could withdraw the payment as we were keen to rebook - so rude. I have since emailed and asked to speak to the manager and chased them up because I haven't heard a thing. The most shocking customer service which is clear from the comments below. Daylight robbery and rude - the place will go under soon enough.
Be the first to ReplyDisappointed
Having been a patron here for the last 10 years, always on our anniversary (except for Covid and renovation), we were excited about our reservation for last week. Upon arriving, we learned that we clicked the wrong box when making a reservation: we picked the Riviera Room; not main dining room. No description for either on booking site. The Riviera room was very loud (hip-hop music) and next to a crowded bar, artwork was very urban including a naked woman of, a bit offensive for us. Management wouldn’t accommodate our request to move, blaming us. So much for our usual romantic dinner. At least we were looking forward to an outstanding meal. This wasn’t the case either: My go to favorite Dover Sole was thin and over-cooked and still had bones. My wife’s small serving of pasta with clams and shrimp was watery and lacking any real flavor. The warm shrimp were good, as well as the potatoes gratin and green beans sides. Service though was excellent except that the sommelier (not the waiter) had to be hunted down each time to fill our wine glasses. I’m guessing that management decided that the renovation and rebranding to LPM over the former La Petite Maison was to cater to a different crowd. We will miss the former warm, cozy, acceptably quiet, romantic French bistro of years past and will not be returning, especially at this price. Better choices in Mayfair.
Be the first to ReplyExcellent Service
Had my birthday dinner at La Petit Maison with my family. Hameed took great care of us. The food was delicious, great ambience and excellent service. Thank you for making my day memorable.
Be the first to ReplyBenefit of the doubt
Have been to the Dubai variant several times but never The London branch. Since I live in London I took a client there who raves about it. I can see why but not a lot to rave about this day. Nice busy bustling full restaurant. Good atmosphere. Big menu with lots of choice. Not silly prices for Mayfair. Food quality was excellent. Unfortunately the service throughout, despite being very friendly was very very clumsy. Example. My starter came but not my friends. We ordered a secondi to share and her starter came at the same time as that. Then the main courses came just as we started that which resulted in a table full of food. Just a very scruffy visit. Will try it again though as I see that with service on point it has a 5* potential.
Be the first to ReplyA disgusting shambles
LPM has been one of our regular London restaurants for many, many years. Unfortunately since the departure of the last Manager, this establishment has gone downhill. The reception staff are obnoxious and rude and the table staff are all new and inexperienced. Food has become average, with all our fish dishes being over cooked, and some even cold. It’s such a shame to see such a special restaurant go downhill because of bad management. Hopefully someone who actually has an interest in this company will actually take note of all the latest reviews and do something about it.
Be the first to ReplyWhat a shame
Id give no stars. This restaurant was one of my favorite restaurants. I had been going fot many years. After the lockdown they've appointed a new disgusting manager. I recommend they get training again and learn manners from the Dubai branch
Be the first to ReplyGenerally disappointing
Experience was disappointing. Service started strong but withered and very slow to clear the table. Turbot overcooked and served in a dish that was small and difficult to eat out of. Drinks were ok but nothing special.
Be the first to Replyrude staff
Receptionist was so rude and unapologetic for a table he made us wait forever for, they only serve people who give them backhanders in a special way. This level is so low!
Be the first to ReplyMean manager
As always had great food at LPM tonight but I was astonished at the manager who was sickly rude to a client. It made us so uncomfortable to have witnessed such an appalling attitude. People with confidence issues shouldn’t be made managers.
Be the first to ReplyShocked
La Petite Maison has always been, from my humble POV, London’s best restaurant. The food is superb— the quality of the ingredients and the attention to detail in presentation is world class. I dined here very frequently when it first opened… well before it went global. I was looking forward to dining there last night after a long hiatus. Unfortunately my friend, who was here post Paris fashion week, tested positive for COVID and we had to cancel. Quite last minute (2 hours ahead of the booking)which understandably is not good. I cancelled while at my office and then jumped the lift. Immediately upon exiting, I received a call from the restaurant accusing me of not allowing them to charge the £75 per person cancellation fee to my credit card and banning me for life form the restaurant. I found the accusation shocking… as I did not do this and had no time to do so. The attitude, the action here on the part of LPM from my view is completely unacceptable and well, just terrible. How arrogant can you be… ? Restaurants are supposed to be about customers…. And did they want someone with COVID coming to dine? We really have crossed a line when restaurants no matter how good they are, think they are doing you a favour to allow you to eat there. Shame.. as loved the food. But the terrible taste this has left in my mouth will never go away
Be the first to ReplyAmazing
We hadn’t visited LPM for a while . Fabulous Menu , the food was just delicious !
Staff wonderful . Perfect all round ……can’t wait to go back .
Dirty bathroom, no toilet roll, broken toilet flush, pouring my own wine...
I was recommended to go to the restaurant by my parents so I took several colleagues from work. Unfortunately, our experience was not good. We had to pour our own wine, glasses were left on the table and we had to move them ourselves, we waited 2 hours for our main courses, the escargot was overcooked. In saying this, the other food was overall really nice, I enjoyed the rib eye and the tuna tartare. The bathroom was a disgrace - no toilet roll, tissues on the floor and by the sink, broken toilet flush - not what you expect in a fine dining restaurant. I am disappointed with my experience since I had been to this restaurant a few years ago and had a lovely experience and my parents had a great experience a couple of weeks ago. Safe to say I won't be spending money here again considering the bill came to over a grand...
Be the first to ReplyBest lunch dining in London
Without doubt the most elegant dining experience in London.Faultless service and peerless modern french cookery.
Be the first to ReplyAppalled at Lack of Customer Care!!! Total Indifference!!!
Having dined at LPM on a number of previous visits to London, we were excited to be returning to the city after 2 years. And we were looking forward to having dinner at LPM again.
Our hotel concierge had secured our Friday evening reservation and had pre-ordered the Black Chicken as we had requested.
Upon arrival at the half-empty restaurant at 7:30, our coats were taken and we were led by the hostess through the dining room, through a little hall and into an added room which was quite depressing looking. It had none of the feel of the main restaurant. We were then shown to the worst table in the restaurant. And, the party seated next to that table had moved their table to adjoin what we were being offered, presumably to give themselves more room. The hostess quickly pushed their table back to where it was supposed to be, leaving a small space for us to get through to be able to sit down.
I told the hostess that this table was unacceptable and that we wanted a different table. She said this was not possible as they were fully booked and that we should sit here and begin our meal and that if something opened up, they would move us (mid-way through the meal, I suppose!)
I again told her that we would not accept this table and we would wait for something else to open.
We returned to the check/in desk and stood there for awhile, look how around and seeing nothing but empty tables. We were told again that we were a party of 3 and that all of the other tables were for 4 people.
Surely if they cared, they could have seated us at a table that was intended for 4 people and when that party arrived they could have given them the terrible table offered to us and added a chair.
But, they kept insisting that there was no other table we could have. Some sort of manager finally came over and reiterated that there was no other table for us.
With that, we decided to leave. Cancel the pre-ordered chicken and Sunday revoire!
No one showed any care.
There are MANY good restaurants to dine in when we return on our frequent trips to London….LPM WILL NOT BE ONE OF THEM!!’
Management should be ashamed to handle customers in this manner!!
Night at LPM aka La Petite Maison
I never visit London without at least one stop at La Petite Maison - food is amazing. And clearly I’m not the only one that thinks so - best to make a reservation as it is an extremely popular place. Last nights dinner was divine - as I expected it would be. My only complaint - tables were too close together and my chair was banged every few minutes by a waiter or a guest. Truly annoying. I mentioned it to one of the servers and she took the time to remind all of the waiters to be careful - which I appreciated.
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