As a long term customer of the two previous locations I was - Madeo Restaurant West Hollywood - Buy Reservations
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🤮 1/5 - As a long term customer of the two previous locations I was
By 👻 @Bob K., 08/04/2022 3:00 am
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As a long term customer of the two previous locations I was looking forward to the reopening. It was not meant to be. They do not take reservations on Open Table. I called and left a message two consecutive days and never got a response even though I specifically asked on the second call to confirm one way or another. When I got there their was no reservation. I told the arrogant prick up front that I had called the two previous days. He told me that was impossible since they're not open during the day. It's really not a good idea to call your customers liars. I informed him that they do have a answering machine. He replied that leaving a message doesn't guarantee anything. When I asked why no one bothered to return my call he started giving me a song and dance about reopening and not enough staff. If they're not fully capable of handling business they shouldn't have reopened. Madeo has always been known for exceptional service and hospitality. What the hell has happened to them? Treating customers like shit is not a good long term strategy for a business.
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