A Chorus Line whose kickline could use some fine-tuning - Marcel's by Robert Wiedmaier Washington - Buy Reservations
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😒 3/5 - A Chorus Line whose kickline could use some fine-tuning
By 👻 @PhilipBrooklyn, 10/11/2021 3:00 am
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I was really looking forward to a 5-star experience and so very much regret to say this was not that.
For anyone who knows A Chorus Line, you'll know the famous number Dance: Ten; Looks, Three.
The setting and the food were 10. To be fair, the service wasn't quite 3, but it was a lot closer to 5 than you'd reasonably hope/expect? for a restaurant whose entry-level tasting menu is $110 before drinks, service or anything else.
Some notes:
--Upon sitting at our table for 10 people, a few of the otherwise lovely place settings were missing napkins. Attention to detail alert?
--Our waiter was very high-spirited, which would have been great except that it became clear that he wasn't up to his A game, maybe resulting from the night before when he shared a few times that the restaurant had hosted a 7-course tasting menu with wine pairings that had kept the staff there til the wee hours
--After we ordered a couple of bottles of bubbly to get started, it took quite a long time before our orders for food were taken
--During that interval, I didn't see our waiter again to be able to order wine for when our food arrived
--Our first course was then served without any wine having been ordered, let alone served. When I asked our waiter about this, he brought the wine list and I quickly chose a bottle of white and said that I needed another moment to pick the red
--The white wine did come soon enough for our guests who were drinking white to enjoy that with their first course
--It took quite a while for our waiter to take my order for the red wine, though not as long as it took for the red wine to finally arrive
--Everyone at the table had long finished their first courses, but I hadn't eaten mine, as I'd wanted to enjoy that tasty bison tartare with--spoiler alert--red wine
--The staff tried to clear the first course plates a few times and asked if everything was ok with my uneaten bison tartare. I said that I'm sure it was though I was waiting for the red wine I'd ordered to enjoy it with
--When the red wine finally came, there wasn't any acknowledgement of the delay other than maybe a mumbled "had to get it from the cellar"--unlike any other wine there?
--The second and third courses were served mostly without incident although not always to the guests who'd ordered them
--Remember that red wine? Apparently our service team didn't, as I had to ask to have it poured when our guests' glasses were empty
--Onto the last course. One of our guests at the outset had been very clear about his nut allergy. When he was served a dessert he hadn't ordered that had nuts and we flagged it to our waiter, he literally laughed it off by joking to a fellow server about whether they were trying to kill one of the guests that wouldn't be great for business. I'm sorry, did I miss the part about when anaphylactic shock had become a joke?
--As for the check, I'm still sorting out with the friend in our party who'd made the reservation with the $100 per person deposit why she'd been told both before the dinner and during the dinner that her deposit would be refunded as I was paying for the whole check, when that's not what ended up happening.
Again, in sum, the food and setting were lovely and enjoyed by all of us. But the thing I've heard from other restaurants lately about "Please forgive us for any lapses in service, staffing is tough these days" didn't seem to fit for a place like this, especially when we heard that one of the team serving our table has been there since the restaurant opened.
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