Margaritaville Restaurant- Times Square New York Tripadvisor Reviews - Margaritaville Restaurant- Times Square New York - Buy Reservations
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Margaritaville Restaurant- Times Square New York Tripadvisor Reviews
Latest Reviews On Tripadvisor
16 Reviews
0 Replys |
Fun hotel with great staff, great bar, practical and comfortable rooms if you want to be right in Times Square
PROS: Great location if you want to be in Times Square. I was worried it would be an issue to offload the luggages due to location but the staff will help you out. You will be spoilt for choice on food - great 99cent pizza just down the road (very clean, nice pizza but it’s around 2 bucks each) The room is good enough for a New York room, but as per New York room standards, it’s hard to open up 2 luggages on the floor space. I was frankly expecting a bigger space from the reviews I read prior to booking, but it’s practical space - they have a built in ledge below the tv where you can put your cosmetics etc, and a lot of drawer space to put your staff. They definitely thought it through. Bed and pillows are comfortable. TV guide was a bit of a pain. Had the back view, wasn’t much but it’s pretty quiet despite all the noise going on outside. Very friendly, chirpy and helpful staff. Great bar upstairs with good drinks at a reasonable price. Even the welcome drink was strong and you can take it to your room if you want. Held our bags for us as we had a night flight. We hung out in the lobby area for a while. There was water and charging points for your phone. CONS: The elevators are really such a pain, so much so they have a notice about it at the front desk. I live in a building which is taller and the elevators aren’t this much of a problem. If you don’t press your floor fast enough, it doesn’t even go to your floor and you’d have to get off. I’m sure they can do something about this issue. The shower didn’t drain very well and takes some time.
Be the first to ReplyDisappointed both food and service.
After visiting Margaritaville numerous times before @universal city walk, we were super excited to see it in Times Square. We made our reservation for 8pm, wasn’t busy when walked in and the guy on the desk asked us to wait by the bar. After 15 minutes I quizzed the hostess saying I have a reservation, and she snapped at us saying she had called us twice and text me, well we were right in front of the desk and no one had called us, she said we must have the wrong mobile, well it was the one I got the confirmation of booking on, so it was off to a rude start. Well our first drink came promptly but the waitress disappeared for around half an hour when we wanted a drink, was getting a little tedious. Now my memories of the food, the last one being in august 22 were the portions were plentiful and very tasty. I had the Jambalaya, it was terrible, rice over cooked, watery with zero seasoning, a couple of prawns, one piece of sausage and what looked like process chicken, absolutely terrible for the premium price. My wife had the steak sandwich which she said was good. We didn’t bother with desserts as the staff couldn’t be found, and not one person asked us if our food was ok or did we enjoy it. Will I be back, yes to Orlando, sadly not to Times Square. It all looks good but sadly the service and poor quality food let it down.
Be the first to ReplyDo it!
Yummy food, great drinks. Cute restaurant with nice view of Times Square. Make reservations ahead of time if you can.
Be the first to ReplyPoor food terrible service.
Visited this location at about 6 pm on a Wednesday, we were expecting so much more, we have visited many of the Magaritaville bars and always had good experiences. Not so here, the place was very cold, the server was walking around like he was in a trance, and would rather be anywhere else, the service was painfully slow considering the place was only 20% full. He kept blaming the barstaff on the slow drink service even though we could see that the bar was not busy. The food was ok but side orders were cold , had to return the fries as they were so cold that they could not be eaten, a very poor showing of a good chain. Would not reccomend this place for food, drinks maybe, bring your sweater.
Be the first to ReplyJobsworth hostess. Disappointing.
Note: I only went to the bar. The experience at my arrival was TERRIBLE. A very VERY rude hostess, clearly hating her job and consequently, her customers (aka ME) told that the wait was 45 minutes -- when it was, in fact, 3 minutes. The hostess is an unfortunate jobsworth. Besides that kick in the balls at the beginning, the food was good and the service itself (again, excluding the hostess') was great. But well... Not going back.
Be the first to ReplyThe Show!!!
We were staying at the hotel and visited this restaurant several times for breakfast, late night snacks, and evening drinks. We had a great experience every time!! The atmosphere is a TON of fun, the Statue of Liberty has a show every hour, on the hour, and it's fun to see! The staff is incredible, fun personable, friendly! The drinks are excellent and reasonably priced and the food is very good. All-in-all, recommended!
Be the first to ReplyDon’t bother!!
If you think you are going to be listening to the great Jimmy Buffet whilst eating your meal, think again! This restaurant is over priced and the food is basic. I had a watery beer, chips , green salad and I shared with two others a portion of nachos. The bill was $35. I can’t recommend this restaurant at all.
Be the first to ReplyA poor experience.
Tool staff forever to Place a Drinks Order, and an eternity longer to arrive. Did not bother to Order Food as a result of Fire Drinks Service. Would not Return.
Be the first to ReplyAmazing staff and food
Food, drinks and staff were amazing! Extremely friendly staff, especially a guy called Fintan. He made our trip very enjoyable and was extremely on the ball at all times. The food was unreal and the atmosphere made our meal extra enjoyable. We will definitely be making a visit back!!
Be the first to ReplyDO NOT GO TO THIS RESTAURANT
We just got out of there. 6-08-2022. I wish I could give the Times Square Margaritaville a zero. First of all, We were told a 15-20 minute wait. There were plenty of open tables. 15-20 minutes turned onto 30-45 minutes. Then we got seated finally. Then another 10-15 minutes before we ever saw our waiter. It was not his fault because he was attempting to serve half of the first level of the restaurant, and the second level. He finally got our drink order. Another 10 minutes pass…. We got our order put in after already being inside this place for over an hour… another 30 minutes or longer for the food. The Margaritas we ordered were garbage. They were small and mixed with very little alcohol…. The food was thrown together……Definitely not like other Margaritavilles’ . We waited and waited . Sat for another 15 minutes and no check. I had to get up and hunt my own check down to pay for a highly overpriced garbage experience. I paid my bill, Even tipped the waiter over 25%. I talked to the manager and told him we had an almost 3 hour horrible experience. All he could say was sorry. He did nothing to make it right. Then I even almost felt bad for that. Young kids, trying to run a multi millionaire dollar franchise with no clue, and no help…. Please listen… DO NOT GO TO THIS RESTAURANT!!!!!! You have been warned!!!!!
DO NOT GO TO THIS RESTAURANT. It would be better if it got shutdown.
Shocking service
Went tonight and what awful service. Had a reservation but was told there was a 15-30 min wait as they were understaffed- fair enough so we waited at the bar. After 20mins I wondered how they would tell me table was ready - hostess with attitude said we text you. Another 20 mins and watching several tables be seated I assumed my phone wasn’t working as I’m from UK so went back to hostess, yet more attitude giving me dirty looks etc! I only wanted to know when our table would be ready hardly unreasonable!
Finally seated and the waitress was lovely until hostess with attitude appeared to be pointing us out to her, waitress then wasn’t bothered, no drinks replenished, table not cleared. When our entrees arrived our table was full of our stater dishes so our group started clearing the table, a drink got knocked on me but no one offered napkins to clear it!
Thanks to this attitude from hostess My daughter started having anxiety attack so I got up and asked waitress for take out boxes and bill. She never came back to take payment and the tip added to the bill was $50, we hadn’t had any service.
We found another member of staff who we explained the situation and he was extremely sympathetic and apologetic even giving us a discount. He was amazing wish I had got his name.
We wouldnt go back felt like they don’t like English people as Americans were receiving much better service. I know English have a reputation of not being great tippers but we aren’t like that and will happily pay for good service. Food was ok, but there are much better places in NY if you’re on vacation.
Unreliable Service, Food subpar
So many great options for food in NYC, unfortunately this one falls short. While staying at the resort, we dined at this restaurant and regretted it. The restaurant crew appeared under staffed and poorly trained, a death sentence for a service industry.
We were seated and ignored for 20 minutes. Upon ordering, there was another 40 minute delay until food arrived. We ordered drinks in the meantime. The margarita glass was small and over half of the glass had ice. This was a disappointment at this price point. The food was not much better. The chicken salad I ordered had wilted lettuce and the chicken was so dry it was essentially a jerky. The wait staff only checked on us after seating and to give us the check. I did get her attention and relayed my issue with the salad. Her response was “I’m sorry”, no offer of correcting the problem was given. The dessert was delivered by another staff member who just tossed the plate onto the table. I am not picky nor a fussy person, but I was shocked.
The restaurant was less than half full so I am puzzled as to why the service and food was subpar especially given the reviews. The next day out of convenience we tried to just get appetizers at the sister restaurant Landshark -as we were in a hurry. We waited 10 minutes and no one acknowledged us. So we went across the street to the Yardhouse and was met with a super friendly and efficient server. He had the best recommendations and the food was very good. Go there instead af the resort restaurants. You will feel as if they want your patronage.
Lovely food and fab atmosphere
Brilliant atmosphere throughout our meal, we were located by the window next to the Statue of Liberty! Highly recommend the teriyaki chicken and shrill especially if you are craving some vegetables with your meal! Light meal and very delicious! Once you’ve finished your meal, head up to the rooftop bar for some cocktails whilst looking out at the impressive sky scrappers
Be the first to ReplyEngagement birthday weekend
Yissel helped with everything communicating eith me throughout the week leading up to flying in she’s amazing I highly recommend this resort and her for all your travel needs while in the city!!
Be the first to ReplyAvoid if you want good food - Visit for great Service
We were all disappointed in our meal. There were 6 dining and all our meals were very poorly produced, especially the club sandwich and chicken burger. We had to send the club sandwiches back to be toasted properly and the chicken did not have any taste.
However, the service was absolutely fantastic - the young lady who waited on us was second to none.
I will not return, but just want to praise the service.
Great food
Great food and great staff. Niko is the best waiter ever. I do feel bad for them as they have two servers so the service was slow but it's not in them. But they make up for it with service and great attitude.
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