I really hate to post this review but it needs to be done. - Mastro's Steakhouse Beverly Hills - Buy Reservations
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Beverly Hills's Best Restaurants that are most frequently booked by customers of Mastro's Steakhouse Beverly Hills
Booked 1 times by Mastro's Steakhouse Beverly Hills customers.
Ranked #100 in Beverly Hills's Best Restaurants.
🤮 1/5 - I really hate to post this review but it needs to be done.
By 👻 @Anna H., 02/25/2024 3:00 am
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I've been here in LA for 12 years and I was a loyal customer at Mastros for a majority of that time. It was my favorite spot for a great cocktail and my go to for comfort food and a wonderful steak. I used to recommend Mastros to all of my friends and family who came to town and I just can't do that anymore with how bad things have gotten. I'm not sure when or at what point things started to go downhill, but there has been a significant decline with the quality of the customer service at Mastro's in the past couple of years. Some , not all, of the front of house staff seem unwelcoming and quite frankly undertrained for a fine dining establishment. I treat everyone with respect and I have complete empathy for individuals working in hospitality because I know how draining it is to deal with all the very different and demanding personalities out there. However, I'm not going to give my time/money to an establishment that 2X now has shown me disrespect. I'm no longer giving Mastro's any more chances and I'll just head to Boa in West Hollywood where they seem to be friendlier and more accepting.
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