AppointmentTrader FAQ - Mission Inn Hotel & Spa Riverside - Trade Reservations
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Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
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All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Deluxe Room
- Deluxe Two Queen Beds
- Deluxe Queen
- Deluxe Rooms Are Oversized Sleeping Rooms (These Oversized Rooms)
- Any
- Raincross Queen
- Raincross Double Queen
- Raincross King
- Glenwood Queen
- Any Standard Room
- Glenwood Two Queen Beds
- Our Mission Rooms Are Grand In Size And Style These Rooms Offer
- Mission Two Queen Beds
- Glenwood King
- Any Suite
- Junior Suites Are Great For Families (These Suites Offer A)
- Jr. Suite Queen
- Junior Suite Two Queen Beds
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Mission Inn Hotel & Spa Riverside Reviews from The Last Year
Christmas magic
This is an architectural gem with spanish roots in Riverside. Walking in side the inn is like entering a labyrinth of spiral staircases, hidden hallways, and secret courtyards surrounded by lush landscaping, truly spectacular! if you're interested in a romantic getaway, look no further... Probably no surprise, that a place that looks like this has had it's share of famous people. From President Roosevelt to Clark Gable and many others. You can take guided tours (which I highly recommend). For me the best time to come is Christmas time, as the Inn becomes a breath-taking scene with 1000's of lights. However I should warn you with this also comes many many crowds.... but so worth it. Spend the night and see how the rich and famous live.
This was a terrible experience
1) Aside from it being pretty, I have nothing good to say. My room was in a back corner and it sounded like a party was going on next door. It was so loud I knew I wasn't going to get any sleep. 2) They do not have a room service menu and do not advertise that they even have it. I discovered that they did and not only did I have to send the food back, but it was $10 more than what was listed on the menu. 3) The customer service was subpar and I get that this is a "historic" hotel, but we can close it down now. I managed my expectations and this was the worst hotel stay I've ever had. I checked out 3hrs after arrival. It wasnt worth anymore of my time or money.
Cancelling my reservation
I wish I could give this place a 0 zero. I booked 2 raincross rooms last summer for March 14 thru March 17 2024. This was for a family outing. We r from New Jersey. My nephew family and us are meeting my other nephew who lives in riverside California. I paid for our flights for a van and bought 10 tickets to Disney land. I get a call from mission inn 18 days before we r to fly out. I was told that the hotel was overbooked and could I change the dates that I was going to the mission. I told them absolutely not since everything was paid for. So I thought that was the end. 3 days later I get another call now telling me that I would not be able to check in on March 14 but would be able on March 15 due to maintenance issue. Liar liar. I told them that was unacceptable. But instead of trying to work with me I was told that either I check in on the 15th or she would cancel my entire reservation. I then told her that this was not due to maintenance but the hotel was overbooked. She told me that was not true. So I asked her I got a call 3 days earlier that told me that was the case. I have bee going to the mission inn since 2015. I go every year. But I guess this isn’t very important to management that they have loyal customers. Well not anymore. It’s unfortunate that the mission inn doesn’t care about their customers only about money. I have written them twice about this and I have yet to hear from them. So in my opinion book another hotel in riverside. Don’t bother booking at the mission inn since u won’t know if your reservation is cancelled. Thank goodness I was able to get rooms at courtyard by Marriott. My vacation won’t be ruined because of the rudeness and inconsiderate way the mission inn treated us. Stay away
Mission Inn Leaves You Without a Room If Someone Else Reserves at a Higher Room Rate
I made my reservation at the Mission Inn 2 months in advance to attend a conference in Riverside. I've been staying there for years when I travel to Riverside and always loved the hotel. This year, 2 weeks prior to the conference, the hotel canceled my reservation because they were able to book other conference attendees at a higher rate. To make it more insulting, they sent me an email stating that they canceled my reservation per my request. I made no such request and was not able to get any of the management to return my calls. If the Mission Inn has to cancel reservations due to overbooking, they should cancel a more recent reservation than mine, but clearly they don't care if they leave me without a room at the last minute, in favor of another guest willing to pay more as the event got closer in time. Bad business, regular customer lost!
Bad experience
Had a pretty rough stay. We purchased a RainCross room because they said they were out of the lower level rooms. this increased the price of our stay. When we got there, they said they were out of RainCross rooms and put us in a lower level room at the RainCross price. The room the first night was next to the street and the noise level was unbelievable through the whole night. After several attempts , they put us in another room the next day that was almost half the size with a broken refrigerator. We called everyday to get it replaced and they said they would be right up. We never received a working one. I said something to the manager at check out about our experience and she said she would take a look at our bill later in the day. After returning home...I called several times and left messages. No one has ever called me back nor was money refunded for staying in the lower level room.
The Hotel of Deferred Maintenance!
I'm sure at one time this hotel was lovely, charming, and unique. In 2024, it is in such need of repair and attention that it is really not worth staying at. My daughter and I spent one night there in mid February. We arrived at 4:30 and the line for check-in was at least 45 people deep. We went out, returned at 7pm, and the line was about 10 deep. But that's not the point of my poor review (although they really should deal with that check-in line!). The point is that they upgraded us because they'd given away our reserved room (a Mission King). The new room was a "Presidential Suite." We were excited! Until we exited the elevator on the fourth floor (the suites are in a strange part of the hotel...outside and surrounding the courtyard). Everything up there looked so rickety and broken-down (one staircase leading to a sort of terrace area has a sign: DO NOT USE STAIRCASE!), we were afraid to walk too close to the edge. Our room absolutely reeked of damp--from either a leak or the previous weekend's rains? To compensate, they'd left the AC on 60 degrees. (Even though it was cold--like 43 degrees-- outside!) I turned off the AC, and hoped to open a window. But all the windows are painted shut. The room itself was bizarre: a strange locked-off staircase led to a balcony and tiny room (within our own room!), an odd mildewy seating area with a very ancient gas fireplace, two doors that were locked (who knows where they led?), and a bathroom that hadn't been touched since 1987. The furniture is haphazard and mismatched (I'm sure they just cobbled together whatever they had lying about in storage) and the drapes were heavy satin. It was so hodge-podge and old and just TIRED....When I looked out the window and saw the soulless Marriott across the way, all I could think of was how for the first time in my life, I'd rather be at the soulless corporate hotel! The poor Mission Inn is in such need of love and attention, but I'm not sure their pockets are big enough to fix it. This hotel needs a LOT of work!
Charming as a museum, terrible as a hotel
This is basically a beautiful old museum trying to function as a hotel. Its architecture is something to behold, so fascinating especially during the Festival of Lights. The hotel aspect of it (amenities, servíce, etc), however, is much less impressive. The rooms are due for a refresh, wear and tear are visible everywhere, musty odors, leaky roofs (buckets in hallway to catch drips!) etc, all expected from an old and poorly maintained hotel. All that may be tolerable if only the service was good and paid attention to meeting customers needs instead of relying on just the charm of the hotel to keep customers happy. The charm wore off quickly for me when I settled in my room and realized there was no hairdryer in our room, only one bathrobe, paltry toiletries, leaky faucets, no sheer drapes over our windows just blackout drapes, housekeeping seems to be by request they never came to clean/tidy up our room during our two nights stay even though we requested it. Then they charge $9.95 for Wi-Fi when it’s free in most hotels. The staff were mostly indifferent, tired, didn’t look engaged doing their job, maybe they’re understaffed. Overall, it’s a fascinating historical place, lovely architecture and museum but as a hotel it’s a major fail. They need to pay attention to that part of it. It’s sad how this charming hotel is like an old pretty lady hanging on to its beauty through lots of make up but inside it’s withering. Certainly not good value for the money. Visit the hotel, admire the architecture then stay elsewhere.
THE WORST CUSTOMER SERVICE EVER!!!
This was one of the worst experiences of my life… booked the hotel… payed in advance. Looking to celebrate my 30th wedding anniversary. Show up and they tell me they have no clean rooms available… after confirming 2 hours earlier that we were coming… had to drive back to San Diego in the pouring rain.. I called the hotel for the next 4 days( over 60 times) everyone from the general manager down… nobody even had the courtesy to call me back… what a poorly run hotel. I WOULD RECOMMEND THAT NO ONE EVER STAY THERE!!!
Must visit specially in Christmas.
Great last Christmas weekend. We had to move to another room r/t wet carpet. Our room was had a beautiful courtyard view. It was the last Christmas wkn so it was magical. We had some drinks at the bar. It’s really not too much to do inside the hotel other than have some drinks and walk around. We had a weird encounter with probably a ghost in our room but it a was funny encounter. Anyways we don’t believe in ghost. There is a lot of bars and restaurants around the hotel. I felt safe for probably 2 blocks around the hotel walking really late, during day time it’s very safe. We will definitely come back. I had a great exploring the amazing old hotel and the Christmas lights are just breathtaking.
Front desk
I was invited to give a talk at UCR. The hotel appears to be pleasant; however, I noticed that approximately half of the rooms are situated along noisy streets. You will be very likely assigned to one of the rooms. In my case, I was given a room in a corner, making it impossible to get a good night's sleep. I requested a room change at the front desk, but they informed me that there were no available rooms, which I find hard to believe. The front desk suggested that a room change could be arranged for the following day, but their attitude made it seem like I had no choice but to accept the room that was assigned to me.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answer