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Nobu Hotel Palo Alto Reviews from The Last Year
Amazing Unforgettable Experience!!
Nobu restaurant has amazing food and great staff! Food-Are so unforgettable all the food just melts in your mouth can’t get enough of those yummy flavors! The restaurants overall are beautiful Inside. We can't wait to go back and be there next time to their Garden patio just to enjoy the weather, beautiful view, food & drink.
lovely hotel
Very nicely appointed rooms, but you must be interested in minimalism and Zen. Massive television great for watching movies. Clean and good service. The bathroom seemed a bit small for the size of the room but was adequate. A great respite in Palo Alto.
Avoid this place.
Our friend stayed there for her birthday, so we called the Concierge and spent $175.00 to send her birthday greetings with a bottle of wine, a VIP amenity, and a Healthy Amenity. When they delivered it to the room they put a handwritten note from the "Nobu Team" celebrating her birthday. The only reason we found out is that she posted on IG her gratitude for such a generous gift from the Nobu staff. What!?! No mention that we ordered and paid for the gifts. When I emailed them, they merely said, "Sorry, we made a mistake." You're right - you made a mistake and that's why I think it would be a mistake to stay there. I don't trust them. (By the way, they substituted the $85 bottle of wine we ordered with a $13 bottle,...rip off.)
Most luxurious work trips ever
Elegant decor, very clean rooms, fluffy towels, comfy beds, friendly staff and a very safe building. There’s also a Nespesso maker and a fantastic iron tea pot in every room! I’ve stayed at Nobu twice on business trips and will absolutely be back. Nobu is close to Stanford and there are a lot of wonderful shops and restaurants within walking distance. The rooms are incredibly quiet. I’ve never heard another guest’s shower, hair dryer, TV, etc. The equipment in the fitness center is all very well maintained and kept clean and tidy. The staff have been very helpful and accommodating on both trips. In February my flight home was delayed and they let me stay in my room until noon. In April my flight arrived early and they were able to check me in midday.
Nice service and such but this hotel is definitely not
Nice service and such but this hotel is definitely not worth the price, it's very tiny and the common areas are quite basic, no pools or jacuzzi. It's inhabited by rich people who really don't have any inkling of what's good value. I wouldn't recommend shashi is much better for a luxury hotel experience
I had the pleasure of staying at the Nobu Hotel in Palo
I had the pleasure of staying at the Nobu Hotel in Palo Alto recently. Perfection sums it up. Greeted by the valets curbside, welcoming and helpful with luggage and assistance to the reception area on the second floor, where we again felt welcomed, offered a steaming hot towel and lavender tea and efficiently and quickly checked in. Danny offered up friendly conversation and information about the immediate neighborhood for our walking pleasure and where to grab a drink, (there was a lovely young lady at the desk too, sorry that I did not get her name, she too was very helpful) then to our beautiful room, not a detailed missed, the most wonderful beds and pillows, slept better than I have in months, very soothing decor, 80" TV , from bed sheets to bath towels gorgeous linens, the bathroom and water closet are state of the art and the room was immaculate. I had breakfast sent up, it arrived promptly, hot! with the extras I had requested and was reasonably priced. When we checked out I left a bag, they called immediately and had it waiting at the front desk for me to pick up. I look forward to our next stay, it was like a trip back in time, when staff truly cared about their guest, thank you.
AC/Heater in the room absolutely doesn't work.
Someone came to fix it but was broken again after 5min. I asked to change a room and the heater was also broken. The whole night was freezing. I told this to the front desk and all they say is they are sorry to hear that.
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Ranked #7 in Palo Alto's Best Hotels.