Disappointed - Nobu Malibu - Buy Reservations
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🤢 2/5 - Disappointed
By 👻 @Discover48174943834, 08/03/2023 3:00 am
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I go to Nobu Malibu a few times a year, usually for business. This time I went and took my best friend and her kids there and unfortunately, what a regret. Every drink we ordered took 40 minutes to arrive. By the time we ordered and paid the tip, we were STILL waiting for the food. I will never make the mistake of paying a tip before we finish dinner but I wanted to make sure I paid for my friend and took care of the bill before her. Our server was Dillion and though he started out nice, it ended up being a nightmare. The last thing we ordered after the medley of food, was salmon sushi with truffle oil. It was delivered without the truffle oil, and I mentioned it and sent it back. 20 minutes later, our waiter, Dillion, came and apologized for making the mistake and said that he was sorry. Then he asked for $5 more for the truffle oil!!! At Nobu?! After I gave him a 25% tip. Wow. Ok, I said, no problem and gave him a $20 dollar bill. Ten minutes later he comes back and asks if I want change!!! He says that he is going to have to re-open the bill if I want change! Yes, I said, after everything that has happened, I do not want to give him a 300% tip on the truffle oil sand yes, I do want change. Then the manager comes, Troy, and gives me my $20 and says that he is going to comp me the $5 truffle oil charge. Yes, these are first world problems. In fact, these are the top 1% of first world problems. But this still ruined the evening and I am still disappointed. I was so looking forward to enjoying the evening on a special occasion.
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